- I am interested to go into medical field
- traveling for work
Laura Jones
Overton
Summary
Dedicated professional with extensive experience in the cleaning and hospitality industries. Recognized for exemplary customer service and attention to detail, ensuring a safe and welcoming environment. Committed to training new team members to uphold high service standards.
Overview
12
12
years of professional experience
Work History
Cleaner
Aramark
Kilgore, TX
04.2022 - Current
- Conducted thorough cleaning and sanitization of assigned areas to maintain hygiene standards.
- Operated specialized cleaning equipment to enhance efficiency and effectiveness of cleaning tasks.
- Implemented safety protocols while handling cleaning chemicals and materials to ensure workplace safety.
- Assisted in training new team members on proper cleaning techniques and equipment usage.
- Developed and maintained cleaning schedules to optimize workflow and meet organizational needs.
- Trained new staff on proper cleaning techniques and equipment usage for consistent service quality.
- Conducted thorough cleaning of assigned areas to maintain high standards of hygiene and safety.
- Operated industrial cleaning equipment efficiently, ensuring optimal functionality and performance.
Cashier
Char Burger Stockade
Kilgore, TX
01.2019 - 02.2026
- Collaborated with kitchen staff to expedite order delivery and improve overall workflow.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Factory Worker
Resolutions
Kilgore, TX
03.2024 - 02.2025
- Operated machinery to assemble products efficiently and accurately.
- Monitored production lines to ensure quality standards were met consistently.
- Collaborated with team members to streamline workflows and enhance productivity.
- Trained new employees on safety protocols and operational procedures effectively.
- Developed training materials to improve onboarding processes for new hires.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Cook
Leverett’s Chapel Isd
Overton, TX
05.2017 - 04.2019
- Prepared and cooked meals according to dietary guidelines for patient care.
- Maintained cleanliness and organization of kitchen workspace, adhering to safety standards.
- Collaborated with nutrition staff to ensure accurate meal planning and food preparation.
- Monitored inventory levels, assisting in ordering supplies to maintain kitchen efficiency.
- Assisted in menu revisions based on patient feedback and nutritional requirements.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Store Cashier
Dollar General
Gladewater, TX
08.2016 - 05.2017
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register area, ensuring a clean and efficient workspace.
- Assisted customers with inquiries, providing product information and recommendations.
- Handled cash management tasks, including balancing registers at the end of shifts.
- Trained new staff on operational procedures and customer service standards.
- Monitored inventory levels, restocking as necessary to ensure product availability.
Cook
Laird Memorial Hospital
Kilgore, TX
05.2014 - 06.2016
- Prepared and cooked meals according to dietary guidelines and patient preferences.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Assisted in menu planning and inventory management for kitchen supplies.
- Collaborated with healthcare staff to accommodate special dietary needs.
- Trained new kitchen staff on food safety practices and cooking techniques.
- Monitored food quality and presentation before serving to patients and staff.
- Ensured compliance with health regulations during food service operations.
Wait Staff Member
Dennys Restaurant
Kilgore, TX
06.2014 - 02.2016
- Provided exceptional customer service, ensuring guest satisfaction and prompt attention to needs.
- Managed food and beverage orders accurately, minimizing errors during high-volume service periods.
- Trained new staff on restaurant protocols, enhancing team efficiency and service quality.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
- Resolved guest complaints promptly, fostering a positive dining experience and repeat business.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Education
High School Diploma -
Kilgore College
Kilgore, TX05.1997
Skills
- fast learner
- Cleaning and sanitizing
- Problem-solving
- Multitasking and organization
- Hospitality and service industry background
- Customer service
Accomplishments
- passed the state NHA test
- CPR cercertification
Interests
Timeline
Factory Worker
Resolutions
03.2024 - 02.2025
Cleaner
Aramark
04.2022 - Current
Cashier
Char Burger Stockade
01.2019 - 02.2026
Cook
Leverett’s Chapel Isd
05.2017 - 04.2019
Store Cashier
Dollar General
08.2016 - 05.2017
Wait Staff Member
Dennys Restaurant
06.2014 - 02.2016
Cook
Laird Memorial Hospital
05.2014 - 06.2016
High School Diploma -
Kilgore College