Laura J. Snyder
Brockport,USA
Summary
To obtain a challenging position in a professional office setting where I can utilize my skills with an opportunity for growth and advancement.
Overview
24
24
years of professional experience
Work History
Legal Secretary
Monroe County District Attorney's Office
10.2021 - Current
- Managed document preparation and filing processes to ensure compliance with legal standards
- Answered and directed calls using multi-line switchboard.
- Screened telephone calls and forwarded to appropriate departments.
- Maintained organized case files, enhancing accessibility and retrieval efficiency
- Drafted legal correspondence, ensuring precision and adherence to format requirements
- Answered phones and assisted people with the correct attorney to there case
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Organized files for court proceedings.
Medical Secretary
Red Creek Orthopedics
01.2018 - Current
- Duties include verifying all patient demographic and insurance information upon patient arrival. Assisting patients who use the “Check-In Kiosk” with any questions or problems that may arise in doing so. Schedule new and follow up appointments for patients. Experienced with patient insurance, using kiosk and HIPPA guidelines.
- Achievements: Gained knowledge of the orthopedic field further enhancing my knowledge of a medical secretary position in a specialty practice.
Medical Records Clerk
Lattimore Primary Care
01.2015 - 01.2018
- Duties include answering telephones, document scanning, faxing, mail distribution, filing, preparing charts and scheduling patients in a high-volume office setting. Experienced with patient insurance and HIPPA.
- Achievements: Gained extensive knowledge in the medical field and learned all aspects of a medical secretary position.
Mom
Stay at Home Mom
01.2008 - 01.2015
- Responsible for all childcare needs for my daughter and providing her with knowledge of reading, writing and creativity.
- Achievements: Rewarded with the greatest joy in my life. Watching my daughter grow and preparing her for the start of pre-school.
Customer Service Representative
Empire Vision Centers
01.2006 - 01.2007
- Responsible for verification of patient insurance, answering telephone and filing of patient charts.
- Achievements: Learned the health care system and the many different insurance plans.
Customer Service Representative
Raymour & Flanigan Furniture
01.2003 - 01.2006
- Responsible for answering telephones, handling customer requests in showroom, collecting payments, filing and setting up delivery schedules for customers.
- Achievements: Increased development of excellent customer service skills and relationships.
Customer Service Representative
Delta Sonic
01.2002 - 01.2003
- Responsible for selling car washes, collecting customer monies, and balancing cash drawer at end of shift.
- Achievements: Developed excellent customer service skills and relationships.
Education
High School -
Irondequoit High School
Rochester, NY06.2001
Skills
- Basic computer experience, experienced with multiple health insurances, use of kiosk, excellent communication, organizational, customer service and telephone skills, detail oriented, ability to learn quickly, strong work ethic and a team worker
- Efficient multi-tasker
- File organization
- Document preparation
- Phone etiquette
- Drafting legal documents
Timeline
Legal Secretary
Monroe County District Attorney's Office
10.2021 - Current
Medical Secretary
Red Creek Orthopedics
01.2018 - Current
Medical Records Clerk
Lattimore Primary Care
01.2015 - 01.2018
Mom
Stay at Home Mom
01.2008 - 01.2015
Customer Service Representative
Empire Vision Centers
01.2006 - 01.2007
Customer Service Representative
Raymour & Flanigan Furniture
01.2003 - 01.2006
Customer Service Representative
Delta Sonic
01.2002 - 01.2003
High School -
Irondequoit High School