Dynamic ER Charge Nurse and Rehabilitation Liaison with a proven track record at Encompass Health Rehabilitation Hospital, adept in patient safety and strategic planning. Excelled in mentoring staff, fostering innovative change, and formulating projects that achieve notable goals. Skilled in acute expertise and critical thinking, while prioritizing competent, effective, patient care and team development.
Overview
12
12
years of professional experience
Work History
Rehabilitation Liaison
Encompass Health Rehabilitation Hospital
03.2016 - Current
Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
Supported organizational growth through active participation in networking events, conferences, and professional associations.
Solved conflicts and addressed issues that occurred between other entities and business.
Educated staff on organizational mission and goals to help employees achieve success.
Aided in decreasing ACT rates for Q3 2024 by performing an RCA, beginning education for RN's, LPN's, and Rehab Techs, and conducting process and procedure changes with labs, nursing assessments, medication administration capabilities, management of CVAD devices for TPN administration capabilities, Intake and Output and daily weights.
Collaboratively worked with physician groups during the RCA to build communication skills between nursing and physician bodies.
Established a relationship with the Director of Epidemiology, the CHF Navigator, COPD Coordinator, Director of Finance, and Director of Case Management of our Joint Venture during this RCA that has served as a point of contact for both facilities when needs arise.
ER Registered Nurse
St. Bernards Medical Center
01.2015 - 03.2016
Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
Developed strong relationships with colleagues across departments, fostering a collaborative work environment that enhanced overall patient care delivery processes.
Increased efficiency within the triage system by prioritizing cases based on severity levels.
Managed multiple tasks simultaneously while maintaining a high level of attention to detail under pressure during busy shifts in the ER department.
Observed and recorded signs, symptoms, behaviors and physiological status of patient.
Maintained a clean and safe environment for patients and staff, adhering to infection control protocols and reducing the risk of hospital-acquired infections.
Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
Provided emotional support for patients and families, fostering trust and rapport during challenging situations.
Participated in ongoing education initiatives to remain current on best practices in emergency nursing care.
Assisted physicians with diagnostic procedures, providing critical support during emergency situations.
Mentored new nursing staff members, promoting professional development and enhancing the overall quality of care provided within the ER setting.
Served as an advocate for patients'' rights by addressing concerns or complaints related to their care promptly.
Administered prescribed medications and treatments, adhering to hospital protocols and regulatory guidelines.
Educated patients and answered questions about health condition, prognosis, and treatment.
ER Charge Nurse
Stone County Medical Center
01.2013 - 01.2015
Mentored junior nurses, fostering professional development and growth within team.
Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
Acted as a liaison between ER nursing staff and other hospital departments, facilitating clear communication channels to ensure seamless care transitions.
Evaluated employee performance regularly, offering constructive feedback and recognizing outstanding contributions from team members.
Achieved top five fastest ARSaves Times from patient to treatment times in state of Arkansas.
Participated in hospital-wide committees focused on improving safety measures within facility.
Utilized evidence-based practices to guide clinical decision-making, resulting in better patient outcomes during their emergency visit.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Education
Master of Science - Nursing
Walden University
Minneapolis, MN
03-2026
Associate of Science - Nursing
Ozarka College
Melbourne, Ar
09-2011
Skills
Assertiveness
Innovate change
Influencing skills
Critical thinking
Patient safety
Acute care
Patient condition assessments
Electronic medical records
Infection control
Strategic planning
Staff mentoring and coaching
Timeline
Rehabilitation Liaison
Encompass Health Rehabilitation Hospital
03.2016 - Current
ER Registered Nurse
St. Bernards Medical Center
01.2015 - 03.2016
ER Charge Nurse
Stone County Medical Center
01.2013 - 01.2015
Master of Science - Nursing
Walden University
Associate of Science - Nursing
Ozarka College
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