Laura Kirk
EDINBURG,TX
Summary
Dynamic and dependable professional with a proven track record at the Institute for Women's Health, adept at multitasking and maintaining a calm demeanor under pressure. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing and Coding position. Excelled in fostering patient trust through exceptional communication and attention to detail and ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Stay at Home Mom
None
03.2016 - Current
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
Front Desk Receptionist
Institute For Women's Health
12.2012 - 03.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Medical Assistant
Neurology Center of San Antonio
01.2010 - 12.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Certification - Medical Billing And Coding
RGV Vocational School
La Joya, TX09.2024
Certification - Medical Assisting
Everest Institute
San Antonio, TX09.2009
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Calm Under Pressure
- Active Listening
- Organization and Time Management
Timeline
Stay at Home Mom
None
03.2016 - Current
Front Desk Receptionist
Institute For Women's Health
12.2012 - 03.2016
Medical Assistant
Neurology Center of San Antonio
01.2010 - 12.2012
Certification - Medical Billing And Coding
RGV Vocational School
Certification - Medical Assisting
Everest Institute
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