Laura Labiosa
Seattle,Washington
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Target
Seattle, Washington
10.2025 - Current
- Assisted customers with product inquiries and resolved issues efficiently.
- Processed transactions accurately at the point of sale system.
- Maintained a clean and organized sales floor for optimal shopping experience.
- Collaborated with team members to ensure timely restocking of merchandise.
Healthcare Recruiter
Caduceus
San Juan, Puerto Rico
12.2024 - 05.2025
- Screened resumes to identify suitable applicants for healthcare positions.
- Sourced qualified candidates through targeted job postings and networking strategies.
- Developed relationships with healthcare facilities to understand their recruitment needs.
- Maintained a database of applicant information and tracked open requisitions.
Waitress
Raices Restaurant
San Juan, Puerto Rico
06.2021 - 11.2023
- Provided attentive service to customers in a fast-paced restaurant environment.
- Recommended menu items to enhance guest satisfaction and dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Host
Kona Grill
San Juan, Puerto Rico
03.2017 - 11.2018
- Greeted and seated guests in a welcoming manner.
- Assisted servers with menu knowledge and special requests.
- Handled guest inquiries and resolved concerns promptly.
- Collaborated with team members to enhance service quality.
- Trained new hosts on operational procedures and customer service standards.
Education
Bachelor of Arts - Drama
University of Puerto Rico
Rio Piedras05-2021
Skills
- Customer engagement
- Problem resolution
- Attention to detail
- Bilingual (Spanish & English)
- Effective communication
- Active listening
- Team collaboration
Timeline
Customer Service Representative
Target
10.2025 - Current
Healthcare Recruiter
Caduceus
12.2024 - 05.2025
Waitress
Raices Restaurant
06.2021 - 11.2023
Host
Kona Grill
03.2017 - 11.2018
Bachelor of Arts - Drama
University of Puerto Rico