Laura Laderoute

• November 2023 MVP - Quarter MVP 2023, Quarter MVP 2024
• Co-managed leggings and bras flow set for SP 2025
• Demonstrated exceptional customer service by providing personalized recommendations and assisting with product inquiries
• Achieved and exceeded link percentages by inviting consumers to become Nike members and constantly teaching about the app's benefits
• Maintained a visually appealing and organized sales floor to ensure a positive shopping experience for consumers
• Utilized point-of-sale systems to process transactions accurately and efficiently
• Engaged in ongoing self-improvement to enhance product knowledge and sales techniques
• Efficiently managed inventory and stock levels, ensuring organized and timely restocking of merchandise to meet consumer demands
• Participated actively in team huddles and communicated effectively with colleagues

• Responsible for both open gym and studio gym operations
• Responsible for creating full staff schedules and stepping in when staff no-shows or needs cover
• Daily membership audits
• Conduct all interviews and training for new hires
• Holding and coordinating team meetings with all operations staff
• Address any account questions and/or issues regarding past, current, and new memberships
• Oversee studio cleanliness
• Act as point person for all donations/raffle requests from outside businesses
• Assist with sales tactics during weekly management meetings
• Assist in weekly marketing outreach to local businesses

• Used extensive exercise science background to create individual training programs for each client
• Proficient in assessing client's fitness levels and tracking their progress
• Excellent communication and intrapersonal skills to establish trusted relationships with clients
• Experience with modifying exercises for clients with injuries or special conditions
• Consistent maintenance of gym equipment and overall facility to ensure safety/cleanliness for clients
• Exceptional organization and time management skills

• Responsibility to lead all sales
• Extensive knowledge of Mindbody and MarianaTek systems
• High focus on membership retention, which includes reaching out to all new, current, and canceled members by phone and email
• Track leads and conversion rates
• Monitor marketing, often assisting with Instagram/Facebook stories, posts, and message responses
• Promoting outreach in the community
• Provide high energy for members coming into the studio to elevate their HYLO experience, as well as potential members over the phone
• Work with team to maintain cleanliness and high-quality aspect of the studio.

• Work with kids ages 7-11 and 12+ on both basic and sport-specific functional movements
• Conduct initial assessments and evaluations to determine individual athletes' baseline fitness levels, strengths, and weaknesses
• Proven ability to develop and implement age-appropriate training programs for various sports and fitness levels
• Taught proper exercise techniques and guided safe and effective lifting mechanics
• Created a positive and supportive training environment to motivate and inspire young athletes
• Educated athletes on the importance of nutrition, hydration, and rest for optimal performance and recovery.

• Experience with inbound and outbound phone calls
• Able to provide extensive knowledge on Toyota products
• Responsible for setting appointments and lead follow-ups
• Work in a team environment to be productive and efficient
• Excellent communication and negotiation skills, with the ability to effectively present information and close sales
• Follow up with customers after the sale to ensure satisfaction and encourage referrals

• Greeted customer as they came into the drive and created welcoming atmosphere
• Provide the best service to customers while getting cars in and out in order to keep the drive running smoothly and efficiently
• Proven ability to multitask and handle high-pressure situations in a fast-paced environment
• Provide any extra support to technicians and advisors with basic vehicle maintenance knowledge.
• Ensured timely vehicle servicing by promptly notifying service advisors of customer arrivals.
• Supported sales team by introducing potential clients to available vehicles on the showroom floor.

• University of Houston Cougar Camp (Summer 2018-2019), SMRT of Charleston coach (December 2020- January 2022) Legacy Swim Club (June 2023- present)
• Instruction of children ages 2-17 in basic swim technique, drills, and life-saving skills
• Developed leadership and communication skills through establishing relationships with children and parents
• Used extensive swimming knowledge to create specialized practices for

different age groups and different abilities