Laura L. Crump
Kilgore,TX
Summary
Dedicated bilingual phlebotomist, EMT, CMA, and CNA with a passion for compassionate care, both locally and globally. Hard-working team player with extensive customer service experience, consistently achieving responsibilities without limitations. Proven expertise in assisting healthcare professionals and delivering exceptional patient care, complemented by strong skills in clinical procedures and medical administration that enhance patient outcomes. Recognized for adaptability, creativity, and a results-oriented mindset, committed to making meaningful contributions that advance organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CCMA)
Christus Ortho & Sports Medicine Ortho/Surg, Podiatry, Float
Longview, TX
01.2025 - Current
- Rooming Pt. for multiple providers in orthopedics, Podiatry & Sports Medicine
- Casting, Splinting, injections, wound care, EHR EPIC, Phone triage, nail care, CLIA testing, scheduling, Preceptor training, ICD-10 coding, stocking/ordering supplies, instrument care, and communicating with providers for excellent Patient Care.
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Prepared examination rooms, maintaining cleanliness and organization of medical supplies.
- Educated patients on post-treatment care and provided health-related information.
- Supported physicians during examinations and procedures, enhancing patient comfort and operational efficiency.
Emergency Medical Technician (EMT)
Christus EMS
Longview, TX
06.2024 - 01.2025
- Driving Ambulance, nebulizer treatments, Use of EHR Zoll, documenting medical history, blood glucose, ECG, CPR, scene management, wound care, checking supplies, and communication with patients and healthcare staff for exceptional patient care.
- Operated medical equipment, including defibrillators and oxygen delivery systems.
- Collaborated with healthcare professionals to ensure optimal patient care and transport.
- Conducted patient assessments to determine immediate medical needs and conditions.
- Maintained accurate documentation of patient information and treatment procedures.
Paramedic Student
Tyler Junior College With UT Health EMS & Christus EMS Clinicals
Tyler, TX
01.2024 - 12.2024
- (clinicals in the hospitals, surgery, OB & on Ambulances)
- Obtaining IV access, phlebotomy, medication administration, injections, EHR patient charting, scene management, patient assessment, Patient diagnosis under a physician, intubation, team work with fire, police and other healthcare disciplines for phenomenal patient care.
- Administered emergency medical care under supervision, ensuring patient safety and comfort.
- Assisted in patient assessments to identify critical conditions and formulate treatment plans.
- Collaborated with healthcare professionals to coordinate effective emergency response strategies.
- Utilized advanced medical equipment and technology for patient monitoring and intervention (i.e. Lucas device, Hamilton Vent, Intubation, IV Access, medication administration, suction, C-collar, stair chair)
- Participated in training sessions to enhance clinical skills and knowledge of protocols.
EMT-Basic
UT Health EMS
Tyler, TX
01.2024 - 05.2024
- Administered emergency medical care and life support techniques to patients in critical situations.
- Operated emergency response vehicles, ensuring timely transport of patients to medical facilities.
- Collaborated with healthcare professionals to assess patient needs and develop treatment plans.
- Documented patient information and treatment protocols accurately in electronic health records
Certified Medical Assistant
Christus Orthopedics and Sports Med Institute Ortho/surg, Podiatry, Float
Longview, TX
03.2022 - 01.2024
- Administered patient care tasks, including vital sign monitoring and medical history documentation.
- Assisted physicians during examinations, ensuring efficient workflow and effective patient communication.
- Managed scheduling for appointments, optimizing provider availability and reducing patient wait times.
- Utilized electronic health record (EHR) systems for accurate data entry and patient information retrieval.
Certified Medical Assistant
Wellness Pointe Family Medicine
Longview, TX
10.2021 - 03.2022
- Educated patients on treatment plans, medications, and follow-up care to enhance compliance and understanding.
- Collaborated with healthcare team members to streamline processes, improving overall clinic efficiency.
- Called and faxed pharmacies to submit prescriptions and refills.
- Phlebotomy, CLIA Wave exams, vaccines, injections and other medication administration
- Well Child & Well adult exam assistance
Certified Nursing Assistant
Horizon Home Health & Hospice
Caldwell, ID
11.2020 - 04.2021
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments, contributing to accurate care planning.
- Monitored vital signs and reported changes in patient conditions promptly.
- Implemented infection control procedures, enhancing overall patient safety standards.
Education
EMT Certification - Emergency Medicine/ Nursing
Tyler Junior College
Tyler, TX06-2027
Certified Medical Assisting Certification - Applied Science/ Associate Nursing
College of Western Idaho
Nampa, ID05.2021
Certified Nursing Certification - Fast Track Certified Nursing
Treasure Valley Community College
Ontario, OR10-2011
No Degree - Applied Linguistics/ Theology
Moody Bible Institute
Chicago, IL05.1996
Skills
- Proficient in EHR: EPIC, Centricity, Athena, Point Click Care, SLAV, ZOLL, PUISARA, Fizdap
- Office Management: Type 55 WPM, Proficient in MS Word, Excell, One Note, Right Fax, multi-phone usage, ICD 10 billing & coding, Data Entry, ordering supplies, Medical Records
- Emergency Medical Technician (EMT) Basic while attending Paramedic school
- Certified Medical Assistant (CMA) Family Medicine, Podiatry, Ortho/surg, Float
- Phlebotomy & IV Access
- Certified Nurse Assistant (CNA): Long Term Care, L-TAC, Med/Surg, Home Health, Dementia/Psych unit
- Mechanical Lifts & Proper Body Mechanics
- Level IV De-escalation training
- Intubation
- Use of Hamilton and other ventilation systems
- Use of Lucas Device and Other Mechanical Chest Compressor devices
- Leadership in high stress scene management
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Wound care
- Patient assessments
- Inventory and supply management
- Medical records management
- Conflict resolution
- Problem-solving
- Attention to detail
- Multitasking and organization
- Triage assessment
- Basic life support (BLS) CPR
- Time management
- Team collaboration
- Verbal and written communication
- Patient education
- Safety compliance
- Infection control
- Multi-phone usage, Phone Triage
- Injection & other medication administration
- Treatment setup
- Sample collection procedures
- Clinical applications
- Medical records oversight
- Maintaining confidentiality
- Vital sign monitoring
- Medical terminology knowledge
- Data entry
- Procedure assistance
- Appointment setting
- Equipment sterilization
- Insurance verification
- Diagnostic procedures
- Valid Texas State driver's license
- Prioritizing stat orders
- Lab equipment calibration
- OB/GYN procedures
- Electrocardiographic rhythm recognition
- Chronic disease management
Affiliations
Ethnos 360
American Association of Medical Assistants
Certification
- NREMT: Exp: 03/31/26
- CMA: Exp: 11/30/26
- CPT: Exp: 5/31/26
- BLS: Exp: 09/25
- CNA: Exp: 10/31/23
Languages
English - Fluent
Spanish - Intermediate
Interests
- Volunteering at community kitchens and food-related charities
- Participating in fundraising events to support local charities, schools, or community projects
- Volunteer Work
- Avid Reader
- Cooking
- Knitting and Crocheting
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music
- Gym Workouts
- Fundraising Events
- Woodworking
- Volunteer Travel
- Outdoor Recreation
- Baking
- Personal Development and Self-Improvement
Timeline
Certified Medical Assistant (CCMA)
Christus Ortho & Sports Medicine Ortho/Surg, Podiatry, Float
01.2025 - Current
Emergency Medical Technician (EMT)
Christus EMS
06.2024 - 01.2025
EMT-Basic
UT Health EMS
01.2024 - 05.2024
Paramedic Student
Tyler Junior College With UT Health EMS & Christus EMS Clinicals
01.2024 - 12.2024
Certified Medical Assistant
Christus Orthopedics and Sports Med Institute Ortho/surg, Podiatry, Float
03.2022 - 01.2024
Certified Medical Assistant
Wellness Pointe Family Medicine
10.2021 - 03.2022
Certified Nursing Assistant
Horizon Home Health & Hospice
11.2020 - 04.2021
EMT Certification - Emergency Medicine/ Nursing
Tyler Junior College
Certified Medical Assisting Certification - Applied Science/ Associate Nursing
College of Western Idaho
Certified Nursing Certification - Fast Track Certified Nursing
Treasure Valley Community College
No Degree - Applied Linguistics/ Theology
Moody Bible Institute