Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Taylor Palmore

Mount Juliet,US

Summary

Certified Clinical Medical Assistant with a proven track record at Heritage Medical Associates, showcasing expertise in HIPAA compliance and patient-focused care. Excelled in clinical and administrative roles, enhancing office efficiency and patient satisfaction. Demonstrated leadership by training new staff, underscoring my commitment to teamwork.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant (CCMA)

Heritage Medical Associates
09.2020 - Current
  • Interviewed patients to determine reason for visit and documented concerns.
  • Administer medications, vaccines, and treatments as instructed by physician.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Promoted office efficiency.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Updated inventory, expiration and vaccine logs.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared/ collected lab specimens.
  • Optimized inventory management and ordering supplies as needed.
  • Assisted physician with various procedures/ surgeries, ensuring comfort and accuracy for optimal patient outcomes.
  • Courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, etc.)
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts/ consent forms accurately and neatly for the clinic.

Certified Medical Assistant (CCMA)

Moore Life Urgent Care
03.2020 - 06.2020

I completed my Medical Assisting externship at this location.

  • vitals, patient history, chief complaints
  • wound care
  • patient education
  • phlebotomy
  • injection administration
  • medication administration
  • surgical assist
  • suture removal
  • surgery prep/post op
  • filing

Waitress

Kuramoto
09.2015 - 09.2019
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Front Desk Receptionist

Palmore Electric Company
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

School Nanny

Families With Children
08.2018 - 05.2019
  • Developed strong relationships with families based on trust, open communication, and mutual respect.
  • Supported the emotional well-being of children through active listening and compassionate communication.
  • Created a safe, nurturing environment for children to learn, grow, and thrive in daily interactions.

Hostess

Olive Garden Restaurant
08.2017 - 08.2018
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Lifeguard

Opryland Hotel
04.2016 - 09.2017
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Upheld hygiene standards in pool and surrounding area.

Education

The University of Tennessee - Chattanooga
Chattanooga, TN

Certified Medical Assistant

Volunteer State Community College
Gallatin, TN
06.2020

High School Diploma -

Davidson Academy
Nashville, TN
05.2018

Skills

  • CLINICAL SKILLS
  • Vitals/Assessment
  • HIPAA Compliance
  • Medical Terminology
  • Patient history
  • Assisting with in office procedures
  • Teamwork and Collaboration
  • Professional Bedside Manner
  • Companionship and emotional support
  • Specimens collection and processing
  • Patient documentation
  • Patient-focused care
  • Immunization Administration
  • Instrument sterilization/autoclave
  • Fast paced clinic experience
  • Patient Scheduling
  • ADMINISTRATIVE SKILLS
  • Microsoft
  • EHR (Electronic Health Records)
  • Data entry, billing and coding
  • General medical office skills

Certification

  • CCMA - Certified Clinical Medical Assistant (NHA)
  • BLS, certification updated 2024

Timeline

Certified Medical Assistant (CCMA)

Heritage Medical Associates
09.2020 - Current

Certified Medical Assistant (CCMA)

Moore Life Urgent Care
03.2020 - 06.2020

School Nanny

Families With Children
08.2018 - 05.2019

Hostess

Olive Garden Restaurant
08.2017 - 08.2018

Lifeguard

Opryland Hotel
04.2016 - 09.2017

Waitress

Kuramoto
09.2015 - 09.2019

Front Desk Receptionist

Palmore Electric Company

The University of Tennessee - Chattanooga

Certified Medical Assistant

Volunteer State Community College

High School Diploma -

Davidson Academy
Taylor Palmore