Laura Lee

• Facilitated development and implementation of customized education plans to improve learning outcomes for students with special needs.
• Enhanced classroom dynamics to support student engagement and promote a conducive learning atmosphere.
• Collaborated with lead teacher to adapt instructional materials for diverse learning styles.
• Oversaw student progress and delivered constructive feedback on academic performance and behavior.
• Orchestrated communication channels among students, parents, and educational staff to address student needs.
• Facilitated and led activities designed to enhance students' social skills development.
• Utilized assistive technology tools to enhance learning experiences for students with disabilities.
• Engaged in professional development workshops to improve teaching strategies and support methods.
• Assisted in the creation of functional behavior assessments and behavior intervention plans to address challenging behaviors effectively.
• Demonstrated flexibility and adaptability when faced with unexpected challenges or changes within the educational environment, ensuring continued focus on student success.
• Improved student engagement by incorporating hands-on activities and real-world examples into lesson plans.
• Contributed to a positive classroom environment by consistently enforcing behavioral expectations and promoting respectful communication.
• Supported the lead teacher by preparing materials, grading assignments, and providing one-on-one assistance to struggling students.
• Maintained accurate records of student progress, using data-driven decision-making to guide instructional practices for optimal results.
• Actively participated in IEP meetings, contributing valuable insights regarding individual student needs and progress.
• Increased parent involvement in their child''s education through consistent communication and parent-teacher conferences, resulting in better academic outcomes.
• Modified general education curriculum as needed to accommodate individual learning differences while maintaining high educational standards.
• Developed strong relationships with students, fostering trust and open communication for improved learning experiences.
• Enhanced student learning by implementing individualized education plans tailored to each student''s unique needs.
• Provided ongoing support during inclusive classroom settings, enabling all students to participate fully in class activities and discussions.
• Utilized various assistive technologies to ensure accessibility of course content for all learners, increasing overall success rates within the classroom setting.
• Maintained positive attitude and affirmatively communicated with each student.
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
• Established professional relationships with parents and other teachers to increase rapport and support.
• Understood and acclimated to teacher's routine to provide classroom coverage.
• Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.

• Delivered engaging lesson plans to diverse student groups in various subjects.
• Managed classroom behavior effectively to maintain a productive learning environment.
• Adapted instructional materials to meet individual student needs and learning styles.
• Collaborated with permanent staff to ensure continuity of education during absences.
• Implemented school policies and procedures consistently across all classroom activities.
• Utilized educational technology tools to enhance lesson delivery and student engagement.
• Developed effective communication with parents regarding student progress and concerns.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
• Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
• Supervised lunchroom and recess activities.
• Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
• Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
• Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
• Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
• Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
• Adapted teaching strategies to accommodate virtual learning environments, ensuring continuous education during remote periods.
• Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
• Utilized variety of assessment tools to evaluate student progress and inform instruction adjustments.
• Assisted in development of individualized education plans for students requiring additional support, contributing to their academic success.
• Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
• Enhanced student engagement by implementing interactive teaching methods.
• Fostered positive classroom environment, managing student behavior and promoting respect.
• Integrated technology into lesson plans, increasing student interest and participation in subjects.
• Contributed to positive school culture by participating in extracurricular activities and events.
• Participated in professional development workshops to stay current with educational best practices and pedagogical innovations.
• Enforced school and class rules to maintain order in classroom.
• Assisted students in mastering subject material and preparing for tests.
• Researched and selected age-appropriate materials and resources for classroom instruction.
• Documented student progress and provided regular updates to parents.

• Assisted in managing daily operations to ensure optimal store performance and customer satisfaction.
• Collaborated with team members to implement merchandising strategies and improve product visibility.
• Supported inventory management by monitoring stock levels and coordinating timely replenishment efforts.
• Trained new staff on operational procedures, promoting adherence to company policies and safety standards.
• Analyzed sales data to identify trends and recommend adjustments to enhance revenue opportunities.
• Led initiatives to streamline processes, resulting in improved efficiency and reduced operational costs.
• Mentored junior staff, fostering skill development and enhancing overall team productivity.
• Developed training materials for ongoing employee education, ensuring consistent service quality across the store.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Negotiated with suppliers to secure better pricing, reducing operational costs.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Developed marketing strategies to attract new customers, increasing foot traffic.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Improved operational efficiency by adopting new technology for inventory management.
• Conducted performance evaluations, identifying areas for development and rewarding strong performance.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Oversaw daily operations to maintain store cleanliness and organization.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Enhanced team productivity by streamlining operational processes.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Developed detailed plans based on broad guidance and direction.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Launched quality assurance practices for each phase of development

Career Development Center

Rock Hill SC

1984-1986

Child development

Behavioral Management

Child support