Strategic Business Partner with solid experience in driving alignment between business needs and operational solutions. Bring strength in collaboration, problem-solving, and strategic planning to ensure efficient operations. Have consistently made an impact by optimizing processes, fostering partnerships, and contributing to growth objectives. Demonstrated ability in creating value through effective stakeholder management and negotiation skills.
Overview
25
25
years of professional experience
Work History
Talent Acquisition Business Partner
Dermalogica (Unilever Prestige)
Carson, CA
08.2018 - Current
Responsible for sourcing, selecting and actively recruiting qualified talent to the organization
Partner with up to 30+ hiring managers from all the Unilever Prestige Brands (Dermalogica, Murad, Kate Somerville, Hourglass Cosmetics, REN, Living Proof, Paula's Choice, Tatcha, K18, Dollar Shave Club) to identify recruitment needs, job specifications, job duties qualifications and skills for all levels
Strong interpersonal relationship skills to develop and maintain business partnerships relationships with key stakeholders and business leaders with adaptability in a dynamic fast paced and changing environment with all brands
Craft and develop a Young Leaders Program, an innovative way to recruit intern talent resulting in Transforming intern talent into success
Conversion: Intern to FTE 95% transformed into a valuable member starting from scratch, catered to all the brands
Develop partnerships with educational institutions and outside organizations to build a pipeline of talent to support and ongoing pipeline, such as USC, UCLA, FIDM, BIXEL, Vocational sources
Develop and implement recruitment strategies and tactics in conjunction with peers to attract and fill specific job openings that meet time to fill metrics
Source candidates, conduct phone and video screens, drive initial interviews for up to 25 + career openings, organizing workflow across team members and contractors as needed
Manage recruitment for Marketing, Sales/Education, Digital, Creative, Finance and HR, IT, Ecommerce, PR, Product Development etc
Research and identify innovative and cost-effective advertising options
Consult with hiring managers to create project specifications
Utilize online recruiting resources such as various professional networking entities, job boards, and social media websites to directly source, identify and recruit qualified talent
Familiar with several ATS systems, since each brand had their own: Taleo, Greenhouse, LinkedIn, Paycom, ClearCompany, HRBamboo
Review resumes and interview external/internal applicants to obtain work history, education, training, job skills
Complete reference and background checks on applicants and provide guidance and support as needed
Ensure that all candidates interviewing have completed all necessary administrative steps including application, reimbursement requests, WOTC form etc
Ensure candidate receives all offer and employment related information and completes requirements for eligibility to hire
Create and nurture talent for future career growth and opportunities, mentorship, career guidance
Create fun and informative training segments geared toward the future generations: The Mindset of Millennials, Understanding and Managing Millennials part 1&2
Developed and delivered comprehensive Diversity and Inclusion (D&I) training programs, fostering an inclusive workplace culture and enhancing team awareness and sensitivity to diverse perspectives
Education Guidance Specialist Supervisor
03.2015 - 08.2018
Responsible for overseeing the day-to-day operational and managerial functions in support of the Education Guidance Centers goal and objectives
Manage 17 Dermalogica Learning Space markets to attain targets for all educational activities
Mentor and guide a team of 5 Education Guidance Specialist to promote classes for both IDI and Dermalogica classes
Implement, review, and improve Education Guidance Centers operations resulting in increased class registrations by 50% throughout all US training centers
Work in partnership with Sales team to ensure 100% Education Account Compliancy with over 3000+ Dermalogica accounts
Track and measure all KPI's to safeguard team monthly goals are being met and exceeded
Recruit, hire and mentor accountabilities for the EGT, including prepare, plan and assign work schedules to ensure maximum productivity
Executive Recruiter
Mazur Group
Santa Monica, CA
12.2013 - 03.2015
Responsible for recruiting talent in the following areas: Beauty, Lifestyle, Wellness, Skincare, and Haircare
Plan and execute consistently high volume of focused activities such as, client research, and development, client account penetration, sales calls, order generation and maintaining high fill ratio
Develop and implement an effective and differentiating recruiting strategy throughout LA, OC, & SD counties, effectively managing relationships with clients and candidates to strategically grow the business
Build and maintain an active referral network of contacts through involvement in community organizations and events such as: CEW, BIW, Totalbeauty and PBA Summit
Manage full life cycle recruiting desk through sourcing and networking
Accountable for ongoing professional development including industry market and knowledge and being a corporate partner with clients in delivery of staffing objectives
Emphasis on the Cosmetic/Skin Care/Personal Care Industry
Brands: Color Cosmetics/Skin Care/Hair Care/Nail Care
Securing talent for Mid to Executive level positions such as: VP of Sales/Marketing (Domestic/International), Quality/Regulatory Affairs Director/Manager, R & D Director, Production Manager, Graphic Designers, Account Management, Buyer/Purchaser, Product Development, R & D Chemist, Marketing/Branding Managers/Directors, and Operations Manager/Director
Generated $400+ annually in revenue, through identifying top talent in west coast marketplace
Supervisor, Customer Care
Murad Inc
El Segundo, CA
03.2008 - 12.2013
Company Overview: The leading clinical skincare brand with sales over $125M
Responsible for exceptional customer experience for all revenue channels: Infomercial, Web, Customer Care Center and 3rd party call centers through telephone, email and live chat
Continually train staff in customer service and telephone techniques, including product knowledge, sales training, save the sale and save the return
Design more efficient training tools for product knowledge, selling techniques and best-in-class service that helped improve customer satisfaction and LTV
Implement sales incentive program that maintained an RPC increase of $1.50-$2.00 based on 7K+ average calls per week
Oversaw all customer service, order management, and phone tools and applications
Reorganize and develop in house one-key resolutions team improving performance and productivity by 75%, reducing staff by 10%, and establishing incoming revenue
The leading clinical skincare brand with sales over $125M
Point of Sale, Trainer
Merle Norman
Los Angeles, CA
03.2007 - 02.2008
Company Overview: Cosmetic and retail franchise leader with sales over $200M
Cosmetic and retail franchise leader with sales over $200M
District Sales Executive
Expeditors International
Los Angeles, CA
09.2006 - 03.2007
Company Overview: Fortune 500 global logistics company
Fortune 500 global logistics company
Executive Recruiter/Manager
Helpmates Staffing Services
03.1999 - 09.2006
Company Overview: Specialized Staffing and Recruiting Services in Los Angeles
Recruit, screen, interview, reference check, and provide orientation to prospective
Supervised and managed staff of over 100 + employees; counsel, handle exception situations, process payroll, UE claims, and worker compensation claims
Develop and implement an effective and differentiating recruiting strategy throughout LA, OC, & SD counties, effectively managing relationships with clients and candidates to strategically grow the business
Build and maintain an active referral network of contacts through involvement in community organizations and events such as: Job Fairs, Educational institutions and outside organizations to develop a pipeline of talent
Manage full life cycle recruiting desk through sourcing and networking
Accountable for ongoing professional development including industry market and knowledge and being a corporate partner with clients in delivery of staffing objectives
Take personal steps in cultivating relationships with current clients, while supporting business growth for the company by offering suggestive steps in recruiting and
Accountable for ongoing professional development including industry market and knowledge and being a corporate partner with clients in delivery of staffing objectives
Plan and execute consistently high volume of focused activities such as, client research, and development, client account penetration, sales calls, order generation and maintaining high fill ratio
Specialized Staffing and Recruiting Services in Los Angeles
Education
Postgraduate Education - Skin and Body Therapy
Dermalogica (Unilever Prestige)
Carson, CA
07.2024
Education Guidance Specialist Supervisor -
08.2018
Business Administration
El Camino College
Gardena, CA
Skills
Human Resources
Operations Management
Organizational Development
Recruitment and hiring
Strategic Planning
Talent Recruitment
Industry Expertise
Employee Development
Staff hiring
Training Management
Accreditations
NATSS accreditation, National Association of Temporary and Staffing Services
CSP-Certified Staffing Professional
Timeline
Talent Acquisition Business Partner
Dermalogica (Unilever Prestige)
08.2018 - Current
Education Guidance Specialist Supervisor
03.2015 - 08.2018
Executive Recruiter
Mazur Group
12.2013 - 03.2015
Supervisor, Customer Care
Murad Inc
03.2008 - 12.2013
Point of Sale, Trainer
Merle Norman
03.2007 - 02.2008
District Sales Executive
Expeditors International
09.2006 - 03.2007
Executive Recruiter/Manager
Helpmates Staffing Services
03.1999 - 09.2006
Postgraduate Education - Skin and Body Therapy
Dermalogica (Unilever Prestige)
Education Guidance Specialist Supervisor -
Business Administration
El Camino College
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