Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Lopez

Brawley,CA

Summary

Dynamic leader and bilingual communicator with extensive experience in restaurant service, demonstrated at Donut Ave. Skilled in POS systems and customer service, ensuring efficient order processing and high guest satisfaction. Excelled in team collaboration and maintaining operational standards, showcasing a blend of leadership and customer service focus.

Overview

4
4
years of professional experience

Work History

Shift Leader , Cashier

Donut Ave
Brawley, CA
09.2023 - Current
  • Utilized POS systems efficiently for order processing and inventory management.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Cashier,Customer Service

Jack in the Box
Brawley, CA
01.2021 - 03.2024
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained work area and kept cash drawer organized.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers promptly and responded to questions.

Waitress, Hostess,Cashier

Las Chabelas Restaurant
Brawley, CA
11.2020 - 04.2021
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Processed payments accurately using cash registers or POS systems.
  • Answered questions about menu items, ingredients, and pricing.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Took orders for food and drinks and delivered them to guests.

Education

High School Diploma -

Desert Valley High School
Brawley, CA
06-2012

Skills

  • Customer skills
  • Restaurant Service Proficiency
  • Restaurant experience
  • Proficient in Bilingual Communication
  • Leadership
  • Guest service
  • Customer service focus

Timeline

Shift Leader , Cashier

Donut Ave
09.2023 - Current

Cashier,Customer Service

Jack in the Box
01.2021 - 03.2024

Waitress, Hostess,Cashier

Las Chabelas Restaurant
11.2020 - 04.2021

High School Diploma -

Desert Valley High School

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Laura Lopez