Laura Lopez-Diego
Luray,VA
Summary
Elevated guest experiences at Luray Caverns. Adeptly managing attendance data and enhancing tour quality. Demonstrated exceptional verbal communication and people management. Leading historical Discovery tours. Skilled in planning and data accuracy. Significantly contributing to operational efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Tour Enterance Director
Luray Caverns
06.2022 - Current
As a tour guide I worked inside the world famous Luray Caverns assisting and accompanying guest while also supplying them with knowledge of the caverns.
During the caverns annual "Discovery tours" I was required to dress in founding era attire to give tours by candle light and provide more in depth history of the caverns.
I obtained the promotion of Tour entrance director which was to scan guest tickets before entry to provide the caverns with accurate attendance data.
Education
High School Diploma -
Luray High School
Luray, VA06.2024
Skills
- Planning
- Verbal and written communication
- People Management
Languages
Spanish
Native or Bilingual
English
Timeline
Tour Enterance Director
Luray Caverns
06.2022 - Current
High School Diploma -
Luray High School
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