Laura Lynch
Sprint Telephone Inc.
Altamonte Springs,FL
10
years of professional experience
Programming professional with substantial experience in software development and history of delivering high-quality code. Known for strong collaboration skills and ability to adapt to evolving project requirements. Expertise in coding, debugging, and optimizing software systems, coupled with commitment to achieving impactful results.
Work History
Programmer Analyst IV
10 Years- Analyzed customer specifications for software development modifications. Managed quality assurance testing and supported customer inquiries. Oversaw strategic software modification based on customer specifications. Directed quality assurance practices and led customer support efforts. Achieved high-quality software modifications by expertly analyzing customer specifications. Delivered excellent customer support through comprehensive testing strategies.
- Utilized extensive knowledge of COBOL programming and business information systems to optimize client engagement and create efficient software testing frameworks.
- Executed modifications to test processes and specialized copybooks, enhancing JCL procedures and providing critical analysis for various batch and online applications.
- Achieved streamlined job submission processes through effective capture and analysis of input and output files. Elevated coding standards and enhanced system documentation management.
- Evaluated and mitigated programming obstacles, contributing to improved operational efficiency and sustained client satisfaction.
- Designed and implemented software solutions to enhance system performance and user experience.
Education
Associate of Science - Computer Science
Diploma - Computer Programming
Skills
Quality Assurance Testing
Application Testing
COBOL Development
Database Management
Technical Documentation
CRM software
Problem-solver
Detail Oriented
Organized
Time Management
Self-motivated
Strong Work Ethic
Timeline
Programmer Analyst IV
Sprint Telephone Inc.
08.1996 - 08.2006Read More
Data Processing Institute
Diploma from Computer Programming
Read More
Seminole Community College
Associate of Science from Computer Science
Read More