Laura Maddox
Huntsville,AL
Summary
A healthcare professional and office manager with a background in Computer Science, offering a unique blend of patient care expertise, administrative coordination, technical proficiency, and team leadership to optimize workflows and enhance operational efficiency. Detail-oriented and analytical with over a year of experience managing financial records, streamlining office
operations, and providing high-level support to cross- functional teams. Proficient in data analysis, financial management, and generating insightful reports that drive strategic decision-making. Skilled in using SQL, Python, and QuickBooks to manage complex data and financial transactions, as well as create and update donor profiles. Currently finishing a BS degree in Computer Science.
Known for strong communication skills, analytical problem solving, and maintaining compliance with Federal, State, and local health and safety regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Stutts Corporation
07.2023 - Current
- Financial Management & Reporting: Managed payroll, processed payments, and resolved account discrepancies, improving financial reporting accuracy and ensuring timely financial transactions.
- Data Analysis & Visualization: Created daily financial reports for management, using data visualization tools to present insights and support strategic decision-making.
- Administrative & Organizational Support: Streamlined office operations, handled customer inquiries, and maintained organized records and files, demonstrating strong communication and organizational skills.
- Document Preparation & Communication: Prepared and modified documents such as reports, memos, and emails, leveraging design and communication skills to produce clear and professional materials.
Phlebotomist
Huntsville Hospital
08.2022 - 07.2023
- Specimen Handling & Documentation: Labeled and tracked over 50 specimens per day, ensuring accurate documentation, proper storage, and transport procedures. Assigned and labeled collection kits for donor appointments while maintaining source documentation, including informed consents and collection forms.
- Phlebotomy & Support: Proactively executed over 300 blood draws per week, ensuring compliance with health and safety protocols. Educated patients on the collection process, addressed concerns, and provided backup support to team members.
- Inventory & Supply Management: Conducted weekly inventory reconciliation for collection kits and monitored supply levels, placing orders to maintain appropriate stock for phlebotomy procedures.
- Compliance & Team Collaboration: Ensured strict adherence to infection control protocols and company policies. Collaborated effectively with team members and participated in training new phlebotomists.
Skills
- Data Analysis & Financial Management: Proficient in SQL, Python, R, QuickBooks, data cleaning/prep, and analyzing financial transactions and partner reports
- Technical Proficiency: Skilled in AI & Machine Learning (Python), Natural Language Processing (NLP), and Predictive Analytics, with knowledge of HTML, Java, and design principles
- Project & Resource Management: Experienced in project scope design, planning, and resource management, with strong critical thinking and attention to detail
- Communication & Collaboration: Strong communication skills, teamwork, and experience managing invoices, bills, payments, and financial data with accuracy and efficiency
Accomplishments
1) Received the American Legion Military Excellence Award from Post 15, Commander Harald
Belletet, May 2020. In recognition of outstanding leadership attributes and military discipline
demonstrated while assigned as Company Commander of the Priceville High School JROTC
organization.
2) As a phlebotomist at Huntsville Hospital, received numerous accolades for superior technical
skills and work ethic. Became the “fixer’ sent to troubled facilities, both hospital and
Doctor’s offices, to work through difficult circumstances and solve issues.
Education
Bachelor of Science in Computer Science Graduation
Expected June 2025 Western Governors University, ABET
Accredited Online Program
The WGU Computer Science degree provides an online, competency-based education focusing on
programming, data management, and software development. The program emphasizes practical skills
through hands-on projects and real-world applications, preparing students for careers in technology with a
flexible, self-paced learning model.
Certification
Google IT Support https://coursera.org/share/dcdc778cc8d8fc2c80922afbd915c894
December, 2024
Completed five-courses, developed by Google, that include hands-on,
practice-based assessments and are designed to for entry-level roles in IT support. Competent in foundational
skills, including troubleshooting and customer service, networking,
operating systems, system administration, and security.
Data Analytics Coursera https://coursera.org/share/54230c61345178884695826ced9101c5
June 2024
Completed a comprehensive Data Analytics Certification through Coursera, covering essential skills in data analysis, statistical methods, and data visualization. Gained hands-on experience with tools and techniques including Excel, SQL, and Python for analyzing large datasets, generating insights, and making data-driven decisions.
Agile with Atlassian Jira
December, 2024
Gained foundational knowledge of agile methodologies (Scrum, Kanban) and hands-on experience configuring and managing Jira Software Cloud for custom workflows and team projects. Prepared for the Atlassian credential.
Phlebotomy Certification
Calhoun Community College – March 2023
Trained in venipuncture techniques, blood specimen collection, patient care, and safety protocols. Proficient in handling blood products and maintaining compliance with health and safety regulations.
Visual Communications SOPHIA Learning https://www.credly.com/badges/88e1a7ba-aad8-40ad-8470-b1794ae2b3a2 April 2024
This course introduces students to basic visual design concepts, focusing on color, typography, and layout, while exploring visual communication theories and the principles of design. Students will also learn to analyze visual designs and understand their role in contemporary society.
Project Management SOPHIA Learning https://www.credly.com/badges/20ca7c81-21a8-4c14-a6ca-1ed52a4ed665 August 2024
This course guides students through the entire project management lifecycle, from designing the scope to completion, while providing hands-on experience in project planning, resource management, and risk mitigation.
Introduction to Relational Databases SOPHIA Learning https://www.credly.com/badges/79cfd24f-3fbc-4ceb-8741-89aac91dbeac May 2024
Sophia's Introduction to Relational Databases course focuses on mastering foundational SQL commands, particularly in PostgreSQL, through hands-on practice with queries in a modifiable database, while also introducing database administration and design challenges.
Introduction to Networking SOPHIA Learning https://www.credly.com/badges/344a8c15-fd92-4009-85ba-0c37275e63d4 August 2024
This course covers foundational concepts of modern computer networking, including the OSI model, to help students prepare for certifications like the CompTIA Network+ exam.
Foundations of Statistics SOPHIA Learning https://www.credly.com/badges/a207c9a0-56ce-43bc-a368-5b6ec05aaf22 July 2024
This course teaches foundational skills in statistics, covering concepts like central tendency, variation, correlation, probability, and statistical analysis, to prepare students for success in college-level statistics.
Calculus I SOPHIA Learning https://www.credly.com/badges/f5625986-af7d-4421-bc13-99718da315df July 2024
This course builds mastery of fundamental calculus concepts, starting with a review of precalculus, and advancing through limits, derivatives, and integration, with opportunities to apply these topics to real-world situations.
Timeline
Administrative Assistant
Stutts Corporation
07.2023 - Current
Phlebotomist
Huntsville Hospital
08.2022 - 07.2023
Google IT Support https://coursera.org/share/dcdc778cc8d8fc2c80922afbd915c894
December, 2024
Completed five-courses, developed by Google, that include hands-on,
practice-based assessments and are designed to for entry-level roles in IT support. Competent in foundational
skills, including troubleshooting and customer service, networking,
operating systems, system administration, and security.
Data Analytics Coursera https://coursera.org/share/54230c61345178884695826ced9101c5
June 2024
Completed a comprehensive Data Analytics Certification through Coursera, covering essential skills in data analysis, statistical methods, and data visualization. Gained hands-on experience with tools and techniques including Excel, SQL, and Python for analyzing large datasets, generating insights, and making data-driven decisions.
Agile with Atlassian Jira
December, 2024
Gained foundational knowledge of agile methodologies (Scrum, Kanban) and hands-on experience configuring and managing Jira Software Cloud for custom workflows and team projects. Prepared for the Atlassian credential.
Phlebotomy Certification
Calhoun Community College – March 2023
Trained in venipuncture techniques, blood specimen collection, patient care, and safety protocols. Proficient in handling blood products and maintaining compliance with health and safety regulations.
Visual Communications SOPHIA Learning https://www.credly.com/badges/88e1a7ba-aad8-40ad-8470-b1794ae2b3a2 April 2024
This course introduces students to basic visual design concepts, focusing on color, typography, and layout, while exploring visual communication theories and the principles of design. Students will also learn to analyze visual designs and understand their role in contemporary society.
Project Management SOPHIA Learning https://www.credly.com/badges/20ca7c81-21a8-4c14-a6ca-1ed52a4ed665 August 2024
This course guides students through the entire project management lifecycle, from designing the scope to completion, while providing hands-on experience in project planning, resource management, and risk mitigation.
Introduction to Relational Databases SOPHIA Learning https://www.credly.com/badges/79cfd24f-3fbc-4ceb-8741-89aac91dbeac May 2024
Sophia's Introduction to Relational Databases course focuses on mastering foundational SQL commands, particularly in PostgreSQL, through hands-on practice with queries in a modifiable database, while also introducing database administration and design challenges.
Introduction to Networking SOPHIA Learning https://www.credly.com/badges/344a8c15-fd92-4009-85ba-0c37275e63d4 August 2024
This course covers foundational concepts of modern computer networking, including the OSI model, to help students prepare for certifications like the CompTIA Network+ exam.
Foundations of Statistics SOPHIA Learning https://www.credly.com/badges/a207c9a0-56ce-43bc-a368-5b6ec05aaf22 July 2024
This course teaches foundational skills in statistics, covering concepts like central tendency, variation, correlation, probability, and statistical analysis, to prepare students for success in college-level statistics.
Calculus I SOPHIA Learning https://www.credly.com/badges/f5625986-af7d-4421-bc13-99718da315df July 2024
This course builds mastery of fundamental calculus concepts, starting with a review of precalculus, and advancing through limits, derivatives, and integration, with opportunities to apply these topics to real-world situations.
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