Laura Maitland

Responsibilities include coordinating with producers to accomplish retention and customer service goals of complex accounts; marketing new business and renewals; maintain relationships with account representatives and insureds; effective time management skills to meet and exceed goals; manage Global and Specie accounts, as well as all aspects of Commercial Lines

Responsibilities included marketing and rating of new business and renewals with 23 companies; worked directly with producers in all areas of Account Management, including conflict resolution with insureds; met with company representatives; trained new staff members

Responsibilities included managing all areas of Commercial Business, accounting, audits, endorsements, cancellations, complaint resolution; assisted policyholders in identifying areas of potential risk and coverage gaps

Responsibilities included managing all Personal and Commercial Lines; sold and serviced both lines of insurance, consistently achieving profit sharing goals while maintaining renewal business; reviewed coverage options, processed endorsements, handled all billing and claims