Own and deliver enterprise-scale AI transformation initiatives across global teams, driving adoption, performance improvement, and cultural change.
AI Strategy & Opportunity Identification
- Identified and prioritized high-impact AI use cases across business functions, aligning initiatives with productivity, efficiency, and innovation goals.
- Shaped and executed AI adoption strategy for Microsoft Copilot, establishing organization as early AI leader (“Client Zero”).
End-to-End Program Delivery
- Owned the full lifecycle delivery of global Copilot rollout, from pilot design through enterprise-wide deployment across a distributed workforce.
- Built and executed structured program plans with clear milestones, stakeholder alignment, and delivery accountability.
- Drove execution at pace, proactively removing blockers, managing dependencies, and maintaining momentum across teams.
AI Adoption & Change Transformation
- Designed and implemented comprehensive AI change and enablement framework, embedding AI into daily workflows across the organization.
- Built and led a global network of change agents to scale adoption, drive peer learning, and accelerate behavior change.
- Delivered workshops, training programs, and enablement initiatives to increase AI fluency and user confidence.
Stakeholder Engagement & Communication
- Served as trusted advisor to senior leadership, translating AI capabilities into clear business narratives and informing strategic decisions.
- Led executive communications, including ghostwriting for CIO and CISO, ensuring alignment and engagement at the highest levels
- Drove global communication strategies to build momentum, engagement, and sustained adoption.
Performance Measurement & Optimization
- Defined and implemented adoption and value measurement frameworks, tracking usage, satisfaction, and productivity improvements.
- Leveraged data insights and feedback loops to continuously optimize deployment strategies and increase impact.
Governance, Risk & Compliance
- Partnered with IT, security, and compliance teams to ensure responsible AI deployment aligned with governance and data protection standards.
- Led and developed a high-performing team of 10, fostering a culture of accountability, continuous improvement, and delivery excellence.