Summary
Overview
Work History
Education
Skills
Timeline
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Laura Marshall

Fairhope,AL

Summary

Accomplished Director of Payroll Systems at Revolution Entertainment Services, I spearheaded system optimizations and cross-functional collaborations, enhancing productivity and accuracy. My expertise in payroll management and problem-solving, coupled with a knack for critical thinking, significantly contributed to organizational growth. Achievements include leading successful software implementations and developing impactful training programs. Worked closely with Accounting department on tax audits, work comp audits, etc.

Overview

26
26
years of professional experience

Work History

Director of Payroll Systems

Revolution Entertainment Services
01.2017 - 11.2024
  • Optimized workflows within the department by continuously evaluating existing processes and making improvements as needed.
  • Streamlined payroll processes by implementing efficient software solutions, resulting in reduced errors and increased productivity.
  • Conducted regular performance evaluations for team members, providing constructive feedback and recognizing outstanding achievements.
  • Created comprehensive training materials for staff members, enabling them to effectively navigate the new payrolling system and increase their proficiency.
  • Contributed to overall organizational growth by participating in cross-functional projects and sharing payroll expertise with other departments as needed.
  • Collaborated with Finance teams to ensure accurate financial reporting related to payroll expenses and deductions.
  • Managed a team of payroll specialists, providing guidance and support for the effective execution of all payroll functions.
  • Audited payroll data regularly to maintain accuracy, identifying discrepancies and resolving issues promptly.
  • Developed and maintained strong relationships with internal departments, fostering collaboration to ensure seamless payroll operations.
  • Spearheaded the transition to a new payroll system, coordinating efforts across multiple departments for a smooth implementation process.
  • Resolved payroll discrepancies by collecting and analyzing information.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Supported financial director with special projects and additional job duties.
  • Established and checked coding procedures, monitored reports and updated internal files.

Director of Software Support

Extreme Reach/PES Payroll
07.2001 - 01.2017
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Streamlined payroll processes by implementing efficient software solutions, resulting in reduced errors and increased productivity.
  • Managed a team of payroll specialists, providing guidance and support for the effective execution of all payroll functions.
  • Audited payroll data regularly to maintain accuracy, identifying discrepancies and resolving issues promptly.
  • Resolved payroll discrepancies by collecting and analyzing information.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

Senior Programmer/Manager, Client Support Center

Summit Software
08.1998 - 04.2002
  • Debugged and modified APEX software components.
  • Worked closely with clients to establish specifications and system designs.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Tested and deployed scalable and highly available software products.
  • Collaborated with product management to design, build and test systems.
  • Collaborated with cross-functional teams to design, develop, and implement innovative software solutions.
  • Delivered projects within deadlines by effectively prioritizing tasks and managing resources efficiently.
  • Developed user-friendly applications for increased efficiency and improved end-user experience.
  • Built databases and table structures for web applications.
  • Discussed issues with team members to provide resolution and apply best practices.
  • Designed new product elements such as image recognition, hand writing recognition, audio, video and device-to-device communication.
  • Tested hardware and performed troubleshooting techniques to identify problems.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Developed reports using SQL server reporting services.

Education

Associate of Applied Science - Advanced Computer Programming

Southeast College of Technology
Mobile, AL

Skills

  • Audit preparation
  • Payroll management
  • Tax compliance
  • General ledger
  • Payroll auditing
  • Multi-state payroll
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Critical thinking
  • Adaptability and flexibility
  • Decision-making

Timeline

Director of Payroll Systems

Revolution Entertainment Services
01.2017 - 11.2024

Director of Software Support

Extreme Reach/PES Payroll
07.2001 - 01.2017

Senior Programmer/Manager, Client Support Center

Summit Software
08.1998 - 04.2002

Associate of Applied Science - Advanced Computer Programming

Southeast College of Technology
Laura Marshall