LAURA MARTINEZ
Baytown,Texas
Summary
Motivated hard worker hoping to obtain an office position. Reliable individual with strong ability to learn quickly offering highly organized, proactive and punctual with team-oriented mentality. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.
Overview
13
13
years of professional experience
Work History
Cost Control/Timekeeper
Team Inc/Chevron
Mont Belvieu, TX
08.2020 - Current
- Carried out day-day-day duties accurately and efficiently on TRACK System, SAP, Mfiles, AX and Payroll.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting and entering data.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation and termination.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Waitress
Iguana Joes Mexican Restaurant
Mont Belvieu, Texas
03.2014 - 05.2019
- Maintained accuracy while handing payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Resolved customer concerns with friendly and knowledgeable service.
Front End Supervisor/ Cashier
Ross Dress For Less
Conroe, Texas
04.2013 - 03.2014
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Kept register terminal area and store clean and orderly
- addressed and resolved customer complaints with friendly and level headed assistance.
- Trained new team members in cash register operation, stock procedures and customer services.
- Input accurate data to keep inventory accounts current and prevent system discrepancies.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Education
Central - EKG Technician
San Jacinto College District
Pasadena, TX05-2019
High School Diploma -
Dayton High School
Dayton, TX06-2011
Skills
- TRACK
- SAP
- APM
- AX
- Mfiles
- Word, Excel and Powerpoint
- Communication
- Ability to work under pressure
- Time Management
- Customer Satisfaction
Languages
Spanish
Full Professional
Timeline
Cost Control/Timekeeper
Team Inc/Chevron
08.2020 - Current
Waitress
Iguana Joes Mexican Restaurant
03.2014 - 05.2019
Front End Supervisor/ Cashier
Ross Dress For Less
04.2013 - 03.2014
High School Diploma -
Dayton High School
Central - EKG Technician
San Jacinto College District