Laura Mashburn

Telephonic Health Coach

Provided after hours telephonic health assessments to adult and pediatric patients

Provided triage of symptoms using algorithms to recommend treatment for conditions.

Utilized Epic electronic health records for charting and medication orders

• Coordinated patient care plans, ensuring alignment with clinical guidelines and individual health goals.
• Collaborated with interdisciplinary teams to optimize care delivery and improve patient outcomes.
• Monitored and assessed patient progress, adjusting care strategies as needed to enhance recovery.
• Educated patients and families on treatment options, fostering understanding and adherence to care plans.
• Completed initial assessments of patients and family to determine and address individual home care needs. ·
• Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
• Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
• Worked with suppliers and vendors on provision of medical equipment, items and services.
• Created patient assessments and plans for individual home care needs.
• Promoted to Manager. Responsible for entire Pediatric client population and one segment of the Adult population.
• Mentored new nursing professionals during orientation periods, fostering a collaborative team dynamic that supported the delivery of high-quality care.
• Conducted regular audits of clinical records to identify areas for improvement in documentation accuracy and compliance with regulatory standards.
• Assisted in the development and implementation of departmental policies and procedures related to case management, ensuring alignment with organizational goals and regulatory requirements.

Worked as staff nurse at multiple hospitals in the Philadelphia, Pa area. Worked in Medical Surgical, Telemetry and Pediatric ICU. Primary assignment was A. I. Dupont Hospital for Children in Wilmington, DE.

Provided care to patients with multiple conditions including solid organ transplants, surgeries and medical conditions such as heart and renal failure.

• Administered medications and treatments per physician orders and established protocols.
• Monitored patient vital signs, documenting changes and communicating with healthcare teams.
• Educated families on care techniques and health management strategies for pediatric patients.
• Utilized critical thinking skills to quickly respond to emergency situations, stabilizing patients until further medical assistance arrived.
• Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
• Delivered high-quality patient care consistently, adhering to unit protocols and hospital policies while maintaining a professional demeanor under pressure.
• Monitored vital signs closely during procedures or treatments, intervening swiftly when necessary to maintain patient stability.
• Maintained accurate documentation of patient progress, enabling informed decision-making among healthcare providers.
• Participated in ongoing professional development to stay abreast of the latest advances in pediatric nursing practices.
• Conducted thorough physical assessments to identify potential health concerns before they escalated into more serious conditions.
• Managed complex cases involving multiple specialists while maintaining clear communication channels between all parties involved in a child''s care plan.
• Interacted with child welfare personnel and social workers in cases involving concerns about overall well-being.
• Monitored patient progress and adjusted care plans accordingly, ensuring timely recovery milestones were met.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Managed patients recovering from medical or surgical procedures.

Staff Nurse in Step Down Unit caring for children with Orthopedic surgeries including Spine Fusions, Limb Lengthening, Tendon Transfers.

Cared for children undergoing rehabilitation for Spinal Cord Injuries both quadriplegic and paraplegic

• Administered medications and monitored patient responses to treatments and interventions.
• Collaborated with interdisciplinary teams to develop and implement individualized care plans.
• Conducted comprehensive assessments to identify patient needs and ensure optimal care delivery.
• Facilitated discharge planning processes, ensuring continuity of care post-hospitalization.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Educated family members and caregivers on patient care instructions.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Managed patients recovering from medical or surgical procedures.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Staff nurse in Pediatric ICU. Cared for patients with multiple medical and surgical conditions including Trauma, Sickle Cell Crisis, DKA, Cystic Fibrosis.

Staff nurse in Surgical Trauma Step-Down Unit. Cared for patients with multiple trauma and major surgeries including Whipple Procedures and Radical Neck Dissection

• Administered critical care treatments and interventions for critically ill patients.
• Collaborated with interdisciplinary teams to develop and implement patient care plans.
• Monitored vital signs and adjusted treatment protocols based on patient responses.
• Mentored junior nurses, providing guidance on best practices in critical care nursing.
• Utilized advanced medical technologies to support patient monitoring and treatment delivery.
• Conducted thorough assessments to identify changes in patient conditions promptly.
• Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
• Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
• Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
• Utilized advanced assessment skills to quickly identify changes in patient condition requiring intervention or escalation of care.
• Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult times.
• Enhanced interdisciplinary collaboration by effectively communicating with physicians, therapists, and support staff to ensure optimal patient care.
• Facilitated smooth transitions of care between critical care and other hospital units by maintaining effective communication with receiving staff and providing thorough handoff reports.
• Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
• Administered medications and treatments as ordered by physician.

Staff Nurse on Medical-Surgical/Nephrology Unit. Cared for adult patients with End Stage Renal Failure, Multiple general surgeries and medical conditions such as cancer. 1983-1985

Staff Nurse on Pediatric Unit and Pediatric ICU 1985-1987

• Administered medications and monitored patient responses to treatments and interventions.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Managed patients recovering from medical or surgical procedures.
• Implemented care plans for patient treatment after assessing physician medical regimens.