Overview
Work History
Education
Timeline
Generic

Laura McKinney

Kalamazoo,MI

Overview

16
16
years of professional experience

Work History

Memeber Frontline Cashier

Sams Club Distribution
Portage, MI
01.2025 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Greeted customers promptly and responded to questions.

Driver

First Student School Bus
Kalamazoo, MI
10.2017 - 01.2025
  • I would pick up my riders and take them to their drop-off. We picked up riders with disabilities, and senior citizens. I would take them anywhere they wanted to go.
  • Transported riders to designated stops according to pre-determined schedules.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Transported clients to specified destinations safely and on-time.

Assistant Manager

Burger King
Portage, MI
06.2009 - 09.2017
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Resolved conflicts between team members in an effective manner.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.

Education

High School Diploma -

Garber
Essexville, MI
05-2002

Timeline

Memeber Frontline Cashier

Sams Club Distribution
01.2025 - Current

Driver

First Student School Bus
10.2017 - 01.2025

Assistant Manager

Burger King
06.2009 - 09.2017

High School Diploma -

Garber

Similar Profiles

CREATE PROFILE
Laura McKinney