Laura McQuillan
Minneapolis,MN
Summary
Enthusiastic and positive professional who enjoys working with people and enhancing customer experiences. Responsible for training and development plans, program management and putting customers first and have the experience to help companies and team members excel.
Overview
10
10
years of professional experience
Work History
Sales and Training
Continental Diamond
08.2014 - 04.2020
- Trained sales staff on Omega timepieces and Diamonds with 15 years of expertise.
- Built client trust through honest and personalized communication.
- Developed and presented training materials and presentations for team members.
- Served as store ambassador for training across Continental US.
- Curated efficient customer database to create seamless customer experience.
- Wrote client appraisals, ensuring accurate detail for insurance.
Radiology Technologist
Park Nicollet
05.2010 - 02.2014
- Operated radiologic equipment to capture, develop and produce diagnostic images based on physicians' orders.
- Produced images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve experience.
- Performed duties in accordance with all applicable HIPPA standards, policies and regulatory guidelines to promote safe working environment.
Education
Associate of Science - Radiologic Technology
Dunwoody College of Technology
Minneapolis, MN05.2013
Skills
- Project Management
- Training & Development
- Customer Experience
- Process Streamlining
- Program Creation & Management
Timeline
Sales and Training
Continental Diamond
08.2014 - 04.2020
Radiology Technologist
Park Nicollet
05.2010 - 02.2014
Associate of Science - Radiologic Technology
Dunwoody College of Technology
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