Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Laura Mendez

Tucson,AZ

Summary

Dynamic Office Manager with a proven track record at Ace Handyman Services, excelling in customer relations and financial reporting. Skilled in maintaining confidentiality and enhancing operational efficiency, I effectively managed inventory and reconciled accounts, ensuring balanced budgets. Committed to delivering exceptional service and fostering team collaboration for optimal results.

Overview

2026
2026
years of professional experience

Work History

Office Manager

Ace Handyman Services
09.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Estimated all jobs and sold the jobs, assigned the jobs.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Office Manager

Havins Company (Silverbell at Sunset Ranch and Ajo Kinney Super Storage)
2016 - 2022

Marketing, renting units, managing employees. All financials reporting.

All day to day operations.

  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Manager

Professional Self Storage Management
04.2004 - 04.2016
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • All day to day operations of a storage facility.

Education

General Studies

Sahuarita High School
Sahuarita, AZ
05.1984

Skills

  • Customer service and relations
  • Office management and administration
  • Organizational skills
  • Data entry and documentation
  • Clear oral and written communication
  • Billing and collections
  • Scheduling and calendar management
  • Administrative support and oversight
  • Payroll processing and budgeting
  • Bookkeeping and account reconciliation
  • Clerical support and mail handling
  • Inventory control and operations management
  • Staff management and supervision
  • Human resources and conflict resolution
  • Employee training and coaching
  • Policy implementation and workflow optimization
  • Financial reporting and tracking
  • Expense reporting and financial accounting
  • Team supervision and event coordination
  • Business administration and meeting planning
  • Facility management and database administration
  • Travel coordination

Timeline

Office Manager

Ace Handyman Services
09.2022 - Current

Manager

Professional Self Storage Management
04.2004 - 04.2016

Office Manager

Havins Company (Silverbell at Sunset Ranch and Ajo Kinney Super Storage)
2016 - 2022

General Studies

Sahuarita High School
Laura Mendez