Summary
Overview
Work History
Skills
Timeline
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Laura Miller

Salem,OR

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Direct Support Provider

DSP Connections
04.2023 - Current
  • Assisted in the coordination of medical appointments for clients, providing transportation when needed while also serving as an advocate during visits.
  • Improved overall quality of life for clients through assistance with daily living activities, such as dressing, grooming, and meal preparation.
  • Promoted healthy lifestyles by assisting clients with exercise routines and monitoring their physical wellbeing.
  • Ensured client safety by conducting regular home assessments for potential hazards or areas requiring improvement.

Bartender

Providence Park
01.2018 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Catering Manager

Encore Catering NW LLC
06.2015 - 04.2023
  • Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
  • Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Skills

  • Strong work ethic
  • Task prioritization
  • Guest engagement
  • Exceptional customer service
  • Team collaboration

Timeline

Direct Support Provider

DSP Connections
04.2023 - Current

Bartender

Providence Park
01.2018 - 04.2023

Catering Manager

Encore Catering NW LLC
06.2015 - 04.2023

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Laura Miller