Tabitha Cooley
Vancouver,WA
Summary
Motivated professional with comprehensive experience in assisting a wide variety of individuals. Recognized for adaptability in fast-paced environments and the ability to collaborate effectively with team members.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Direct Support Provider
Believe and Achieve
07.2025 - Current
- Enhanced client independence by providing personalized, compassionate support tailored to their needs and preferences.
- Developed strong rapport with clients by demonstrating empathy, understanding, and active listening skills.
- Assisted with crisis intervention and utilized creative problem-solving abilities to de-escalate challenging behavior and maintain peaceful encounters.
Sales Rep/ Event Ambassador
Pilot House Distilling
04.2024 - Current
- Enthusiastically and professionally promote products and perform demonstrations at retail locations (OR liquor stores) and external events (farmers markets, trade shows).
- Built strong relationships with attendees through meaningful conversations and personalized assistance.
- Comply with all state liquor laws, regulations, procedures & all safety protocols.
Shift Lead Restuarant Server
Pho Van Beaverton
02.2021 - 01.2025
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Greeted new customers, discussed specials, drink orders, served food and kept dining room and work areas clean.
Server/ Cocktail Waitress
Buffalo Wild Wings
07.2020 - 04.2021
- Accurately recorded orders and partnered with team members to serve food and beverages that exceed guest expectations.
- Assisted with bartending duties during high-volume shifts, serving alcoholic and non-alcoholic beverages.
- Built rapport with restaurant regulars to cultivate guest loyalty.
Drink/ Food Server
Jefe Mex
03.2018 - 03.2020
- Answered guests' questions, brought items to tables, and fetched drink refills.
- Back up other crew members to keep team workflow at an efficient level
- Perform opening and closing duties including deep cleaning FOH surfaces, storage, and equipment
- Stocking shelves, resupplying dining area, and kitchen and counter areas
Crew Member/ Shift Lead
Hey Stellas Cocina
06.2016 - 02.2018
- Took food and drink orders and served items to customers in an efficient timely manner
- Opened/closed restaurant and prepped food for the day
- Prepped food and station efficiently for easier service and preparation
Skills
- Exceptional customer service
- Dependable and strong work ethic
- Experienced in training other team members
- Proficient in Point-of-Sale systems
- Telephone skills and clerical support knowledge
- Quality interpersonal communication skills
- Passion for helping others
Certification
Maintains Food Handlers Certificate and OLCC License
Timeline
Direct Support Provider
Believe and Achieve
07.2025 - Current
Sales Rep/ Event Ambassador
Pilot House Distilling
04.2024 - Current
Shift Lead Restuarant Server
Pho Van Beaverton
02.2021 - 01.2025
Server/ Cocktail Waitress
Buffalo Wild Wings
07.2020 - 04.2021
Drink/ Food Server
Jefe Mex
03.2018 - 03.2020
Crew Member/ Shift Lead
Hey Stellas Cocina
06.2016 - 02.2018