Laura Nunez
Dallas,GA
Summary
Dynamic professional with a proven track record at Bullard Elementary School, excelling in student attendance management and parental communication. Fluent in Spanish, I leverage strong organizational skills and problem-solving abilities to enhance customer service and foster positive relationships. Committed to confidentiality and teamwork, I adapt quickly to meet diverse needs.
Overview
31
31
years of professional experience
Work History
Attendance Clerk
Bullard Elementary School
07.2024 - Current
- Recorded daily student attendance accurately using electronic systems.
- Assisted in managing attendance records and reporting discrepancies.
- Communicated with parents regarding student attendance issues promptly.
- Collaborated with teachers to ensure compliance with attendance policies.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Processed and scanned files into electronic databases.
Homemaker
Self-employeed
09.2005 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Spanish Teacher
Discovery Point
01.2009 - 12.2009
- Developed engaging lesson plans aligning with curriculum standards to enhance student understanding of Spanish language.
- Facilitated immersive language experiences through interactive activities and cultural discussions, fostering student engagement.
- Implemented assessment tools to evaluate student progress, adapting instructional strategies based on individual needs.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
Customer Service Representative/Order Entry Clerk
Trans Western Chemical
01.1995 - 01.2005
- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Provided detailed product information to enhance customer experience and drive satisfaction.
- Processed orders accurately and efficiently using integrated software systems.
- Collaborated with team members to streamline operations and improve service delivery.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Delivered prompt service to prioritize customer needs.
- Documented shipping information for orders and tracked packages when necessary.
- Developed strong relationships with key accounts, providing personalized service while managing their orders seamlessly from start to finish.
Education
High School Diploma -
Bellflower High School
Bellflower, CASkills
- Respectfulness
- Strong organization
- Customer complaint resolution
- Parental and guardian assistance
- Confidentiality
- Teamwork
- Customer service
- Problem-solving
- Punctual and reliable
- Professional ethics
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Attendance Clerk
Bullard Elementary School
07.2024 - Current
Spanish Teacher
Discovery Point
01.2009 - 12.2009
Homemaker
Self-employeed
09.2005 - 07.2024
Customer Service Representative/Order Entry Clerk
Trans Western Chemical
01.1995 - 01.2005
High School Diploma -
Bellflower High School