Laura Palacio

Greeted guests and answered questions about valet service, directions and local attractions, drove vehicles to parking area, secured vehicles and returned tag and keys to key booth, provided exceptional customer service by anticipating customer needs and exceeding expectations.

Assisted in developing social media content for Pines Insurance campaigns, participated in outreach efforts by visiting real estate offices and promoting company services to build partnerships, organized and maintained company files to ensure accurate record-keeping, entered data into spreadsheets and internal databases with a focus on accuracy and confidentiality.

Greeting and welcoming incoming customers, responding to customers' inquiries and requests, maintaining showroom displays clean and organized, maintaining familiarity with the latest products and sales, helping customers become members to the loyalty program, and handled system transactions.