LAURA PASWATERS
Loveland,CO
Summary
Reliable and compassionate professional with 20 years in customer service. Dedicated to performing my job to the fullest and establishing a meaningful connection to clientele. Passionate about helping others and making a difference. Always eager to build new skills that will contribute to the quality outcome of my job.
Overview
22
22
years of professional experience
Work History
Elderly Caregiver
First Light Home Care
08.2023 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Maintained clean, safe, and well-organized patient environment.
Cashier
King Soopers
08.2010 - 03.2021
- Processed high volume transactions efficiently and operated the POS system to receive payment by cash, check and credit card.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Completed daily tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided support across multiple departments by learning various roles and providing coverage which kept the store operational.
- Created price tags, replenished sales floor merchandise, and organized shelves for optimal appearance.
Photo Manager
King Soopers
06.2005 - 08.2010
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Independently took the initiative to learn techniques for equipment malfunctions from technical vendors.
- Trained new employees to meet job requirements.
- Mastered traditional and digital photographic processes and handled, mixed and replenished chemicals.
- Loaded racks or rolls of film and printing paper into processing or printing machines.
- Ordered all supplies needed to run the photo department.
- Tagged, priced, and built displays weekly for video department.
Customer Service Associate
King Soopers
10.2003 - 06.2005
- Used POS system to enter orders, process payments and issue receipts..
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Processed bill payments for customers and processed money orders.
- Processed and sold tickets for Ticketswest.
- Assisted service desk managers in making weekly schedules for employees.
- Efficiently ran photo department, service desk, and video department at the same time when needed.
Education
High School Diploma -
Roosevelt High School
Johnstown, CO05.2003
Skills
- Relationship Building
- Problem Solving
- Customer Service
- Time Management
- Training and Development
- Compassionate caregiving
Timeline
Elderly Caregiver
First Light Home Care
08.2023 - Current
Cashier
King Soopers
08.2010 - 03.2021
Photo Manager
King Soopers
06.2005 - 08.2010
Customer Service Associate
King Soopers
10.2003 - 06.2005
High School Diploma -
Roosevelt High School
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