Terri Whitney
Santa Rosa Beach,FL
Summary
Skilled Elderly Caregiver and seasoned Massage Therapist with a proven track record. Excelled in client engagement and effective communication, enhancing client well-being and satisfaction. Demonstrated expertise in time management and relationship building, significantly improving client retention. Achieved a notable increase in client satisfaction through personalized care and professional excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Village Caregiving
2024.05 - 2024.09
- Assisted elderly and disabled patients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and light cooking.
- Offered companionship and kindness to elderly patients.
- Assisted dementia patients.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Plant Merchandiser
National Garden Service
2022.05 - 2023.01
- Inspected merchandise for quality and arranged proper display location on floor.
- Watered and pruned daily to maintain healthy and thriving plants.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained several locations on a daily basis.
- Assisted in unloading product deliveries.
Floral Merchandiser
Native Floral Group
2019.01 - 2020.12
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays.
- Updated pricing and signage to complete product displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Consulted with clientele regarding special orders.
- Maintained a clean and safe work environment.
Owner/Massage Therapist
TW Massage Therapy
2008.08 - 2017.08
- Managed day-to-day business operations.
- Provided safe, effective, and appropriate massage therapy techniques during client visit.
- Maintained client treatment records and designed long-term care programs for return clients.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Advised clients on lifestyle changes to improve overall well being Including self-care techniques.
Massage Therapist
Beato Chiropractic
2013.07 - 2016.11
- Provided safe, effective, and appropriate massage therapy techniques during patient visit.
- Treated patients with acute and\or chronic conditions as per collaborative recommendation with Dr.
- Designed long-term care programs for return patients.
- Assessed medical histories and conditions of patients to determine contraindications to massage services.
- Created comfortable and professional environment for patients by setting up massage tables and preparing treatment area.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry, including continuing education classes and certifications.
- Advised clients on areas such as posture, at-home exercises and stretches.
Education
Certification - Massage Therapy
Rizzieri School of The Healing Arts
Voorhees, NJ2008-08
High School Diploma -
Neshaminy Maple Point High School
Langhorne, PA1979-06
Skills
- Time Management
- Issue Escalation
- Client assessment
- Relationship building and management
- Customer Needs Assessment
- Relationship Building
- Client Engagement
- Increasing sales
- Effective Communication
Affiliations
- ABMP
Certification
CPR/AED Certified-Valid through 5/7/2026
Timeline
Elderly Caregiver
Village Caregiving
2024.05 - 2024.09
Plant Merchandiser
National Garden Service
2022.05 - 2023.01
Floral Merchandiser
Native Floral Group
2019.01 - 2020.12
Massage Therapist
Beato Chiropractic
2013.07 - 2016.11
Owner/Massage Therapist
TW Massage Therapy
2008.08 - 2017.08
Certification - Massage Therapy
Rizzieri School of The Healing Arts
High School Diploma -
Neshaminy Maple Point High School