Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Terri Whitney

Santa Rosa Beach,FL

Summary

Skilled Elderly Caregiver and seasoned Massage Therapist with a proven track record. Excelled in client engagement and effective communication, enhancing client well-being and satisfaction. Demonstrated expertise in time management and relationship building, significantly improving client retention. Achieved a notable increase in client satisfaction through personalized care and professional excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Elderly Caregiver

Village Caregiving
05.2024 - 09.2024
  • Assisted elderly and disabled patients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and light cooking.
  • Offered companionship and kindness to elderly patients.
  • Assisted dementia patients.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.

Plant Merchandiser

National Garden Service
05.2022 - 01.2023
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Watered and pruned daily to maintain healthy and thriving plants.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Maintained several locations on a daily basis.
  • Assisted in unloading product deliveries.

Floral Merchandiser

Native Floral Group
01.2019 - 12.2020
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays.
  • Updated pricing and signage to complete product displays.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Consulted with clientele regarding special orders.
  • Maintained a clean and safe work environment.

Owner/Massage Therapist

TW Massage Therapy
08.2008 - 08.2017
  • Managed day-to-day business operations.
  • Provided safe, effective, and appropriate massage therapy techniques during client visit.
  • Maintained client treatment records and designed long-term care programs for return clients.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Advised clients on lifestyle changes to improve overall well being Including self-care techniques.

Massage Therapist

Beato Chiropractic
07.2013 - 11.2016
  • Provided safe, effective, and appropriate massage therapy techniques during patient visit.
  • Treated patients with acute and\or chronic conditions as per collaborative recommendation with Dr.
  • Designed long-term care programs for return patients.
  • Assessed medical histories and conditions of patients to determine contraindications to massage services.
  • Created comfortable and professional environment for patients by setting up massage tables and preparing treatment area.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry, including continuing education classes and certifications.
  • Advised clients on areas such as posture, at-home exercises and stretches.

Education

Certification - Massage Therapy

Rizzieri School of The Healing Arts
Voorhees, NJ
08-2008

High School Diploma -

Neshaminy Maple Point High School
Langhorne, PA
06-1979

Skills

  • Time Management
  • Issue Escalation
  • Client assessment
  • Relationship building and management
  • Customer Needs Assessment
  • Relationship Building
  • Client Engagement
  • Increasing sales
  • Effective Communication

Affiliations

  • ABMP

Certification

CPR/AED Certified-Valid through 5/7/2026

Timeline

Elderly Caregiver

Village Caregiving
05.2024 - 09.2024

Plant Merchandiser

National Garden Service
05.2022 - 01.2023

Floral Merchandiser

Native Floral Group
01.2019 - 12.2020

Massage Therapist

Beato Chiropractic
07.2013 - 11.2016

Owner/Massage Therapist

TW Massage Therapy
08.2008 - 08.2017

CPR/AED Certified-Valid through 5/7/2026

Certification - Massage Therapy

Rizzieri School of The Healing Arts

High School Diploma -

Neshaminy Maple Point High School
Terri Whitney