Laura Paz

Training and Development Manager

- Developed the training program for new agents

- Conducted workshops on telephone skills, including techniques for developing outreach scripts and handling objections

- Trained insurance advisors: tracked goals, accompanied them on client appointments, and provided support throughout the sales cycle, particularly during closing and proposal analysis

-Designed and facilitated roleplaying exercises (sales practice)

-Developed campaigns and events to drive the sales process.

Training and Development Manager

- Development of the training program for the new agents

- Advisory service, sales, and administration of banking products

- Customer Service

- Management of investment funds

-Public relations

-Sales and portfolio management

-Human resources

-General administration

-Conducted workshops on telephone skills, including techniques for developing outreach scripts and handling objections.

- Trained insurance advisors on sales and techniques and products

- Mentored novice insurance advisors: tracked goals, accompanied them on client appointments, and provided support throughout the sales cycle, particularly during closing and proposal analysis

- Designed and facilitated roleplaying exercises (sales practice)

- Developed campaigns and events to drive the sales process