Laura Perkins
Forney
Summary
Detail-oriented professional with expertise in data management and safety compliance. Proven ability to implement safety protocols and manage pharmacy software for accurate record-keeping, ensuring optimal patient care.
Overview
9
9
years of professional experience
Work History
Program Support Specialist
IQVIA
Forney, Texas
10.2024 - Current
- Assisted pharmacists with prescription processing and patient consultations.
- Managed pharmacy software for accurate record-keeping and data entry tasks.
- Collaborated with healthcare providers to ensure optimal patient care and medication therapy.
- Implemented safety protocols to maintain a clean and organized work environment.
- Resolved patient inquiries and concerns regarding medications promptly and professionally.
- Answered phone calls from patients inquiring about their medications or refills.
- Answered customer inquiries related to drug interactions, side effects, dosage instructions, and storage requirements.
Data Entry Clerk
Maximus
Forney, Texas
05.2020 - Current
- Entered and maintained accurate data in internal systems.
- Utilized software tools to improve data management operations.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Reviewed and verified documents for completeness and accuracy.
- Updated existing records with new or revised information as needed.
Program Support Specialist (contract Iqvia)
Cynet
Forney, Texas
01.2022 - 10.2024
- Assisted pharmacists with prescription processing and patient consultations.
- Collaborated with healthcare providers to ensure optimal patient care and medication therapy.
- Implemented safety protocols to maintain a clean and organized work environment.
- Answered phone calls from patients inquiring about their medications or refills.
Safety Supervisor
Amazon
Dallas, Texas
04.2019 - 11.2020
- Conducted safety audits to identify potential hazards in the workplace.
- Monitored compliance with safety regulations and company policies.
- Investigated incidents and accidents to determine root causes.
- Conducted safety and hazard inspections of work sites.
- Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
Pharmacy Technician/Data Entry Intern
Walgreens Pharmacy
Lancaster, Texas
09.2017 - 03.2019
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained medication inventory to ensure availability of essential products.
- Verified accuracy of data entry into system records.
- Updated customer records and maintained accurate data entry.
- Performed data entry of patient information into computer system.
- Performed data entry of financial information into database.
Education
No Degree - Business Administration and Management
Navarro College
Corsicana, TXNo Degree - Pharmacy
Remington College
Dallas, TXSkills
- Prescription processing
- Pharmacy software management
- Medication therapy collaboration
- Data entry
- Safety protocol implementation
- Customer relationship management
- Record keeping
- Time management
Timeline
Program Support Specialist
IQVIA
10.2024 - Current
Program Support Specialist (contract Iqvia)
Cynet
01.2022 - 10.2024
Data Entry Clerk
Maximus
05.2020 - Current
Safety Supervisor
Amazon
04.2019 - 11.2020
Pharmacy Technician/Data Entry Intern
Walgreens Pharmacy
09.2017 - 03.2019
No Degree - Business Administration and Management
Navarro College
No Degree - Pharmacy
Remington College