Laura Petitte
Roselle,IL
Summary
Highly motivated Technical Sales professional with 2 years of experience in developing and executing successful sales strategies resulting in a 25% increase in revenue. This includes a strong background in selling microprocessors and microcontrollers, FPGA, diodes, and embedded software. Skilled in building relationships with clients and creating tailored solutions to meet their needs. A proven ability to generate leads, close deals, and drive sales resulting in increased revenue for employers.
Overview
7
7
years of professional experience
Work History
Client Engagement Manager
MICROCHIP TECHNOLOGY, INC.
08.2022 - Current
- Grew $1.1M in Revenue within first year as a Client Engagement Manager
- Designed over 20 new platforms across high profile customer base with an average of 3 parts per project
- Covered various industries including but not subjected to, military and aerospace, security and safety, healthcare, communication and network infrastructure, agriculture, and consumer electronics
- Spearheaded weekly alignment meetings with local engineering support, Microchip Product divisions, and Marketing teams; implemented feedback loop process decreasing time-to-resolution for customer inquiries and complaints
- Worked closely with Microchip Direct client services to support new leads and any existing client needs within the territory
- Liaised with clients via email or phone to identify and address needs, plus grow existing accounts through cross-selling with value added services.
Sr. Inside Sales Representative
MICROCHIP TECHNOLOGY, INC.
09.2021 - 08.2022
- Developed and maintained strong working relationships with sales professionals within assigned territory
- Prepared pricing strategies for current customers to enhance sales and increase profitability
- Unified with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Trained and mentored over 5 new employees on customer service, Microchip systems, and organizing strategies.
Inside Sales Representative
MICROCHIP TECHNOLOGY, INC.
10.2017 - 09.2021
- Answered customers' questions regarding products, prices, and availability
- Managed friendly and professional customer interactions
- Managed high clientele accounts on vendor managed inventory program to ensure demands were met
- Forecasted estimated annual usages and weekly demand for customers
- Worked closely with global sales support, planning, shipping, and financial teams.
Inside Sales Support Representative
IGNITOR LABS
04.2017 - 09.2017
- Collaborated with other teams to identify and resolve customer issues quickly and professionally
- Prepared and executed email marketing blasts through Act-On software
- Published on social media to keep all under working order
- Sugar CRM Admin for the company
- Collaborated with President of Sales to ensure Sugar CRM was working properly with sales
- Contributed customer service information and recommendations during meetings and reviews
- Completed monthly audits and resolved any discrepancies.
Education
Bachelor's Degree in Business Administration -
ROOSEVELT UNIVERSITY
Chicago05.2016
Skills
- Relationship Management
- Customer Satisfaction
- Strategy Development
- New Business Development
- Customer Portfolio Management
- Sales Reporting
- Problem-Solving Abilities
- Organizational Skills
- Salesforce
- Tableau
- MS Office
- Adobe Acrobat
Timeline
Client Engagement Manager
MICROCHIP TECHNOLOGY, INC.
08.2022 - Current
Sr. Inside Sales Representative
MICROCHIP TECHNOLOGY, INC.
09.2021 - 08.2022
Inside Sales Representative
MICROCHIP TECHNOLOGY, INC.
10.2017 - 09.2021
Inside Sales Support Representative
IGNITOR LABS
04.2017 - 09.2017
Bachelor's Degree in Business Administration -
ROOSEVELT UNIVERSITY
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