Laura Ramey
LOCKBOURNE
Summary
Dynamic Care Team Manager at Beacon Specialized Living with experienced with leading and managing teams to achieve operational excellence. Utilizes strategic planning and effective communication to drive team performance. Track record of fostering collaborative environment and meeting organizational objectives.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
11
11
years of professional experience
Work History
Office Manager
Beacon Specialized Living
Columbus, Oho
03.2026 - Current
- Managed office operations to ensure efficient workflow and compliance with organizational policies.
- Coordinated schedules and appointments for executive leadership, optimizing time management and productivity.
- Implemented new filing system, improving document retrieval times and reducing administrative overhead.
- Trained and mentored junior staff on office procedures, enhancing team performance and knowledge retention.
Care Team Manager
Beacon Specialized Living
Columbus, OH
01.2024 - 03.2026
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Operations Director
Viaquest
Dublin, OH
01.2022 - 02.2023
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Led, supervised and provided strategic direction for workforce of seven employees.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
Program Manager
Viaquest
Dublin, OH
12.2019 - 01.2022
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Home Manager
Outreach Ability Services
Sugar Grove, OH
05.2015 - 12.2019
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
Education
Associate of Applied Science - Paralegal Studies
Kaplan University
Davenport, IA06-2015
Skills
- Customer focus
- Employee scheduling
- Influencing skills
- Staff development
- Performance coaching
- Meeting facilitation
- Game strategy
- Employee engagement
- Recruitment support
Timeline
Office Manager
Beacon Specialized Living
03.2026 - Current
Care Team Manager
Beacon Specialized Living
01.2024 - 03.2026
Operations Director
Viaquest
01.2022 - 02.2023
Program Manager
Viaquest
12.2019 - 01.2022
Home Manager
Outreach Ability Services
05.2015 - 12.2019
Associate of Applied Science - Paralegal Studies
Kaplan University