Adobe WorkFront
Laura Rebecca
Editor
Los Angeles,CA
Summary
Organized Medical Editor with 3 years of experience in medical advertising. Trained in digital editorial tools and offering a meticulous eye for composition and proofreading details. Innovative problem-solver with an approachable attitude, leadership ability, and a drive for efficiency. Demonstrated exceptional problem-solving abilities by addressing complex editorial challenges and providing creative solutions to meet client needs.
Overview
12
12
years of professional experience
Work History
Editor
FCB Health NY
11.2022 - Current
- Reduced errors by diligently fact-checking information and sources in written materials
- Verified statistics and facts against internal and external sources
- Edited and reviewed content for grammar, spelling, and punctuation
- Collaborated with design, copywriting, editorial, and production departments to meet desired content goals
- Worked with graphic artists, post-production team members, and other specialists to produce captivating and successful content
- Streamlined editorial processes for improved efficiency and faster turnaround times
- Implemented consistent style guidelines across all materials, establishing a strong brand identity
- Strengthened relationships between editorial team members through clear communication and collaboration efforts
Associate Medical Editor
FCB Health NY
05.2021 - 11.2022
- Edited and reviewed content for grammar, spelling, and punctuation
- Edited and revised a wide array of content for accuracy, clarity, and consistency
- Streamlined editorial processes by developing efficient workflows and procedures, leading to faster publication times
- Collaborated with writers, designers, and other editors to deliver content of the highest quality
- Generated and maintained style guides to encourage consistent quality of content
- Demonstrated exceptional problem-solving abilities by addressing complex editorial challenges and providing creative solutions to meet client needs
- Drove accuracy of content through careful proofreading and fact-checking
Founding Tutor and Social Media Specialist
Schoolhouse.world
09.2020 - 05.2021
- Developed monthly content calendars outlining post topics, images, and captions in advance for streamlined scheduling processes
- Improved overall reach by consistently monitoring and adjusting social media strategies based on analytics data
- Implemented and maintained posting calendar for clients' social media channels, which helped clients reach KPIs
- Increased student engagement through social media
- Developed creative and engaging social media assets for multiple platforms
- Developed methods to motivate and engage students in learning
- Assisted students in developing study skills and strategies
- Coached and mentored less-experienced tutors to observe and measure outcomes
- Taught students remotely using an online video chat platform and other delivery channels
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills
Studio Manager (Operations)
CorePower Yoga
04.2019 - 04.2020
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads
- Onboarded new employees with training and new hire documentation
- Managed enrollment, curriculum, and execution of yoga teacher training programs during three annual cycles
- Designed activities and campaigns to bolster member growth and studio revenue
Assistant Studio Manager
CorePower Yoga
01.2018 - 04.2019
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Maintained studio equipment, including props, supplies and computers, to limit schedule disruptions
- Organized and maintained client databases for accurate communication information
- Provided exceptional customer service by assisting clients with inquiries, bookings, payments, and any other needs that arose
- Contributed to increased client satisfaction by addressing concerns promptly and maintaining a clean, welcoming environment
- Recruited, trained, and developed high-performing and customer-focused team from scratch
- Coordinated schedules for instructors and staff, ensuring smooth daily operations and minimizing scheduling conflicts
- General support for Studio Manager, instructors, teacher trainers, and Studio Support Staff
Senior Customer Support Specialist/Site Admin
24HourAnswers.com
New York, NY
09.2012 - 12.2017
- Senior customer support specialist for a successful Online Academic Tutoring company based in New York with a global user base
- Supervised a small support agent team: principal point of contact for customer inquiries, customer issue resolution, arbitrations, managing help request workflow, and serving as tutor-student liaison
- Original social media manager & strategist for the company Facebook, Twitter, Google+ and Instagram channels
- Producer of promotional videos for the site
- Co-coordinator for Homework Library
- Lead Advisor for ESL learning portal
- Tutor for Theater, Media studies, English, Research paper writing
Education
Bachelor of Arts - Drama, English
05.2001 -
Master of Science - Education
05.2001 -
Advanced Certificate - Educational Leadership And Technology
05.2001 -
Skills
Copywriting and editing
Proof Review and Approval
Strong grammar knowledge
Coaching and Mentoring
Problem-solving aptitude
HTML and CSS Basics
Editing and proofreading
Interpersonal Skills
Excellent Communication
Teamwork and Collaboration
Originality and Creativity
Public Speaking
Accomplishments
- Conference presenter: NCTE National Council of Teachers of English, Podcamp Arizona Tech Conference, AWMAI Teaching the Teacher Conference, The Yoga Expo
- Featured: Cannes Film Festival: Short Film Corner
- Featured: New York International Independent Film and Video Festival
- Featured: SoDak Animated Film Festival
- Featured: Apophenia Group Art Show: Los Angeles Municipal Art Gallery
Software
GlobalVision
Verify
Infix
Microsoft Suite
Timeline
Editor - FCB Health NY
11.2022 - Current
Associate Medical Editor - FCB Health NY
05.2021 - 11.2022
Founding Tutor and Social Media Specialist - Schoolhouse.world
09.2020 - 05.2021
Studio Manager (Operations) - CorePower Yoga
04.2019 - 04.2020
Assistant Studio Manager - CorePower Yoga
01.2018 - 04.2019
Senior Customer Support Specialist/Site Admin - 24HourAnswers.com
09.2012 - 12.2017
Hofstra University - Bachelor of Arts, Drama, English
05.2001 -
University of Southern California - Master of Science, Education
05.2001 -
Adelphi University - Advanced Certificate, Educational Leadership And Technology
05.2001 -