LAURA ROBERTS

To provide service to a corporation seeking a highly motivated individual. Applying my investigative skills to solve all issues that are encountered on the daily basis on the job. I am eager to learn all procedures necessary to be successful in a thriving industry while also having past experience that can be applied.

I am very personable and possess the ability to handle physical and verbal contact with customers. I have a passion to help resolve issues for customers in a timely manner, while showing empathy to each individual concern when determining the closing action. I currently have over 20 years of customer service experience. Through my experience, I have learned techniques that will bond the customer to the company in many positive ways.. If there is anything I can provide for you such as references or answer any questions you may have, please feel free to contact me at any source I have listed.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.