Laura Rosales
Carrizo Springs,TX
Summary
Personable sales associate with 7+ years in customer service and sales roles. Efficient team player with excellent communication and organizational skills. Timely mannered with a true desire to satisfy the needs of others in a fast paced environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
In-Step Fashions
Fredericksburg , TX
07.2024 - Current
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Answered incoming telephone calls to provide store, products and services information in a fast paced environment.
- Created informative and visually engaging presentations using Adobe, MS office for publishing and marketing purposes.
- Coordinated with vendors to ensure timely delivery of goods ensuring a smooth workflow and maintaining a high level of organization.
- Monitored database system to prepare and deliver customer orders on time.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
Education
High School Diploma -
06-2014
Skills
- Client service
- Verbal/written communication
- Sales software proficiency
- Data analysis
- Bilingual
- MS Office
- Adaptive thinking
- Cross-cultural competence
- Time management
Timeline
Sales Associate - In-Step Fashions
07.2024 - Current
Carrizo Springs High School - High School Diploma,