Summary
Overview
Work History
Education
Skills
Timeline
Laura Rosales

Laura Rosales

Carrizo Springs,TX

Summary

Personable sales associate with 7+ years in customer service and sales roles. Efficient team player with excellent communication and organizational skills. Timely mannered with a true desire to satisfy the needs of others in a fast paced environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

In-Step Fashions
Fredericksburg , TX
07.2024 - Current
  • Demonstrated product features and benefits for customers' needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Answered incoming telephone calls to provide store, products and services information in a fast paced environment.
  • Created informative and visually engaging presentations using Adobe, MS office for publishing and marketing purposes.
  • Coordinated with vendors to ensure timely delivery of goods ensuring a smooth workflow and maintaining a high level of organization.
  • Monitored database system to prepare and deliver customer orders on time.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.

Education

High School Diploma -

Carrizo Springs High School , Carrizo Springs, TX
06-2014

Skills

  • Client service
  • Verbal/written communication
  • Sales software proficiency
  • Data analysis
  • Bilingual
  • MS Office
  • Adaptive thinking
  • Cross-cultural competence
  • Time management

Timeline

Sales Associate - In-Step Fashions
07.2024 - Current
Carrizo Springs High School - High School Diploma,
Laura Rosales