Laura Roth
Server/Bartender
White Bear Lake,US
Summary
Enthusiastic and personable professional transitioning from a 20+ year career in the hospitality industry to a Business Development Representative role. Proven ability to build strong client relationships, manage high-pressure environments, and exceed performance targets. Backed by hands-on sales experience and training in hospitality and custom closet design. Eager to leverage exceptional communication skills and customer-focused mindset to drive sales and contribute to business growth.
Overview
24
24
years of professional experience
2
2
Languages
Work History
Server / Bartender
Washington Square/Brunson's Pub/The Brickhouse
04.2001 - Current
- Delivered exceptional service in high-volume, fast-paced environments.
- Upsold menu items and promotions, contributing to revenue growth.
- Trained new staff and implemented efficient service strategies.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Custom Closet Sales Consultant
Closets by Design
09.2017 - 10.2018
- Conducted in-home consultations to assess client storage needs and provide tailored closet solutions.
- Custom design and detailed measurements.
- Managed full sales cycle from prospecting to closing.
- Maintained client satisfaction and referral business through follow-ups and attention to detail.
Real Estate Appraisal Trainee
Montgomery Appraisals
08.2014 - 09.2015
- Completed coursework and fieldwork for residential appraisals.
- Gained knowledge of market valuation, property analysis, and client communication.
- Assisted senior appraisers in preparing comprehensive reports containing detailed property descriptions and measurements.
- Completed property inspections, documenting findings and assessing overall conditions for accurate valuation.
Education
Bachelor of Arts - Anthropology
St. Catherine University
Saint Paul, MN05-2003
Skills
- Strong customer service skills
- High attention to detail
- Strong work ethic and accountability
- Problem-solving
- Teamwork and collaboration
Additional Information
Familiar with various POS Aloha, Lightspeed and Toast. Passion for problem-solving and continuous learning. Strong interest in technology and business development
Timeline
Custom Closet Sales Consultant
Closets by Design
09.2017 - 10.2018
Real Estate Appraisal Trainee
Montgomery Appraisals
08.2014 - 09.2015
Server / Bartender
Washington Square/Brunson's Pub/The Brickhouse
04.2001 - Current
Bachelor of Arts - Anthropology
St. Catherine University
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