Laura Rumaldo
The Bronx
Summary
Detail-oriented Operations and Logistics Professional with a strong background in merchandise control and data analysis within 3PL environments. Successfully optimized workflow efficiency and reduced inventory discrepancies through effective quality assurance practices and cross-functional teamwork.
Overview
5
5
years of professional experience
Work History
Merchandise Control Admin
The TJX Companies
11.2025 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Generated, analyzed, and distributed weekly production reports utilizing Microsoft Excel and Power BI to track workflow efficiency and ensure timely completion of global operational goals.
- Evaluated accuracy control performance metrics against global target thresholds, identifying variance and implementing corrective actions.
- Investigated root causes for missing data and inventory discrepancies to safeguard total inventory numbers and reduce shrink.
- Verified shipping manifests, bills of lading, and delivery invoices against incoming warehouse shipments to ensure full order fulfillment.
- Logged and monitored purchase orders dispatched to Planning and Allocation using proprietary logistics software.
- Served as the primary point of contact for tracking shipment delays, coordinating vendor returns, and streamlining supply chain communication.
- Contributed to refining departmental standard operating procedures (SOPs) to enhance accuracy and overall operational performance.
Merchandise Controller
The TJX Companies
03.2022 - 11.2025
- Managed and oversaw Process Control Audits across multiple departments within a fast-paced 3PL environment to ensure strict adherence to company standards.
- Conducted thorough investigations and inquiries upon detecting merchandise discrepancies or system anomalies.
- Ensured that the inventory within the facility is aligned with the needs of the stores or zones the facility services.
- Identified and implemented training opportunities for warehouse associates, contributing to reduced potential inventory shrink.
- Authored, translated, and updated Job Aids (SOPs) to keep the Merchandise Control team and warehouse associates aligned on best practices.
- Provided coaching, mentorship, and training support to team members, fostering a collaborative and high-performing work culture.
- Acted as primary liaison between DC Operations, Corporate Merchandising, and Planning & Allocation (P&A) departments to streamline communication.
Data Entry Clerk
National Retail Systems
10.2021 - 03.2022
- Entered and updated customer orders in database with high accuracy
- Processed daily shipments using warehouse management systems efficiently
- Assisted team members in verifying order details to ensure quality standards
- Supported logistics operations by inputting shipping information promptly
- Trained new hires on data entry protocols and software usage
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into system to produce error-free reports.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancy.
Quality Control Inspector
National Retail Systems
08.2021 - 03.2022
- Identified product defects and communicated findings to supervisory staff, facilitating timely corrective actions.
- Documented inspection results and reported discrepancies to team members, ensuring accurate quality assessments.
- Suggested enhancements to inspection procedures during continuous improvement efforts, contributing to overall quality assurance.
- Adapted quickly to changes in product lines, ensuring consistent quality assurance practices were upheld.
- Supported training initiatives for new employees on quality control processes and safety protocols.
- Discussed quality issues with production team members to address concerns.
Education
GED -
The University of The State of New York
New York, NY08-2020
High School Diploma -
Politécnico Nuestra Señora De Las Mercedes
Santiago, Dom Rep07-2018
English As A Second Language -
Borough of Manhattan Community College
New York, NY12-2021
Skills
- Inventory management
- Excel proficiency
- Microsoft Office suite
- Power BI expertise
- Computer proficiency
- Problem solving
- Decision making
- Attention to detail
- Flexibility and adaptability
- Multitasking
- Teamwork and collaboration
- Communication skills
- Customer service
Languages
- Spanish
- English
Timeline
Merchandise Control Admin
The TJX Companies
11.2025 - 05.2026
Merchandise Controller
The TJX Companies
03.2022 - 11.2025
Data Entry Clerk
National Retail Systems
10.2021 - 03.2022
Quality Control Inspector
National Retail Systems
08.2021 - 03.2022
GED -
The University of The State of New York
High School Diploma -
Politécnico Nuestra Señora De Las Mercedes
English As A Second Language -
Borough of Manhattan Community College