Laura Rumaldo
The Bronx
Summary
Dedicated and detail-oriented Operations and Logistics Professional with extensive experience in merchandise control, data analysis, and quality assurance within 3PL environments. Proven track record of optimizing workflow efficiency, reducing inventory shrinkage, and leading cross-functional teams. Adept at leveraging data analytics tools like Power BI and advanced Excel to track performance metrics and improve accuracy. Strong communicator, fluent in English and Spanish, with a commitment to continuous process improvement and organizational growth.
Overview
5
5
years of professional experience
Work History
Merchandise Control Admin
The TJX Companies
Secaucus, NJ
11.2025 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Generated, analyzed, and distributed weekly production reports utilizing Microsoft Excel and Power BI to track workflow efficiency and ensure timely completion of global operational goals.
- Evaluated accuracy control performance metrics against global target thresholds, identifying variance and implementing corrective actions.
- Investigated root causes for missing data and inventory discrepancies to safeguard total inventory numbers and reduce shrink.
- Verified shipping manifests, bills of lading, and delivery invoices against incoming warehouse shipments to ensure full order fulfillment.
- Logged and monitored purchase orders dispatched to Planning and Allocation using proprietary logistics software.
- Served as the primary point of contact for tracking shipment delays, coordinating vendor returns, and streamlining supply chain communication.
- Contributed to refining departmental standard operating procedures (SOPs) to enhance accuracy and overall operational performance.
Merchandise Controller
The TJX Companies
Secaucus, NJ
03.2022 - 11.2025
- Managed and oversaw Process Control Audits across multiple departments within a fast-paced 3PL environment to ensure strict adherence to company standards.
- Conducted thorough investigations and inquiries upon detecting merchandise discrepancies or system anomalies.
- Authored, translated, and updated Job Aids (SOPs) to keep the Merchandise Control team and warehouse associates aligned on best practices.
- Identified educational and training opportunities for warehouse associates, directly contributing to a reduction in potential inventory shrink.
- Provided coaching, mentorship, and training support to team members, fostering a collaborative and high-performing work culture.
- Demonstrated high flexibility by providing shift and building coverage across the campus based on fluctuating business and volume needs.
- Acts as the primary communicator between DC Operations, Corporate Merchandising, and Planning & Allocation (P&A) departments.
- Proactively monitors how vendors pack, ticket, and ship merchandise to ensure it meets company standards.
- Verifies that merchandise meets requirements for branding, labeling, fiber content, and pricing.
- Ensures that the inventory within the facility is aligned with the needs of the stores or zones the facility services.
Data Entry Clerk
National Retail Systems
North Bergen, NJ
10.2021 - 03.2022
- Entered and updated customer orders in database with high accuracy
- Processed daily shipments using warehouse management systems efficiently
- Assisted team members in verifying order details to ensure quality standards
- Supported logistics operations by inputting shipping information promptly
- Trained new hires on data entry protocols and software usage
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into system to produce error-free reports.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancy.
Quality Control Inspector
National Retail Systems
North Bergen, NJ
08.2021 - 03.2022
- Collaborated with team members to document inspection results and report discrepancies.
- Identified defects in products and communicated findings to supervisory staff for corrective action.
- Supported training initiatives for new employees on quality control processes and safety protocols.
- Participated in continuous improvement efforts by suggesting enhancements to inspection procedures.
- Adapted quickly to changes in product lines, ensuring consistent quality assurance practices were upheld.
- Communicated with production team members about quality issues.
Education
English As A Second Language -
Borough of Manhattan Community College
New York, NY12.2021
GED -
The University of The State of New York
New York, NY08.2020
High School Diploma -
Politécnico Nuestra Señora De Las Mercedes
Santiago, Dom Rep07.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Decision-making
- Problem resolution
- Motivational techniques
- Task delegation
- Microsoft office
- Power BI skills
- Excel proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Control Admin
The TJX Companies
11.2025 - 05.2026
Merchandise Controller
The TJX Companies
03.2022 - 11.2025
Data Entry Clerk
National Retail Systems
10.2021 - 03.2022
Quality Control Inspector
National Retail Systems
08.2021 - 03.2022
English As A Second Language -
Borough of Manhattan Community College
GED -
The University of The State of New York
High School Diploma -
Politécnico Nuestra Señora De Las Mercedes