Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
9
9
years of professional experience
Work History
Office Supervisor
Worldwide Flight Services
Grand Prairie, TX
10.2021 - 08.2023
Over looked Export/Import agents as well as assisted in verifying documentation
Warehouse inventory on cargo in warehouse
Respond to emails and assist customers with locating cargo
Data capturing for Operation customers
Verify all customs release
Supervised, trained and mentored staff members in the use of office equipment and procedures.
Production Supervisor
Professional Packaging
Grand Prairie, TX
06.2020 - 09.2022
Set daily production schedule, direct production lead and Quality control lead to prepare all operators and QC's for daily needs
Overall worked as a team to organize daily expectations
Floor examination, making sure all production lines are running at production speed with right amount of personnel
Assured all material and products met quality expectations, following up with inventory if replacement is needed
Plan and facilitate key team meetings
Kept track of production throughout shift to assured production was met
Assisted in hiring qualified operators
Approved clock in/out times including adding time cards to system
Worked with staffing agency to assure all new temps were trained properly in designated area
Daily reports to upper management at the end of the shift
Quality Control Inspector
Amazon
Fort Worth , TX
01.2016 - 01.2018
During production, I would control the robotics to keep the quality of the AR filed as 100% accurate as possible so there won't be a decline in production or sales
Surpassed the expected pack rate while providing services to customers such as order placement and account information
Exceeding the pick rate required of the department while keeping inventory as accurate as possible by pulling out any damaged products to ensure the quality and count of the bins are as 100% accurate as possible
Sales Associate
D&D Performance Enterprise
Haltom City, TX
01.2015 - 01.2016
Receive multiple trucks daily, perform counts and quality checks on the product, and record any errors with the packing slips quantity
Surpass the daily or monthly sales goals with interpersonal communication and providing excellent customer service while solving any issues that may arise during the sales process
Quickbooks sales
Confer with potential customers regarding equipment needs and advise customers of types of equipment to purchase that will be in the betterment of both the company and the customer