Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Correctional Officer
Warren Regional Juvenile Detention Center
07.2024 - Current
Completed intake paperwork, fingerprints, and searches.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Observed behavior of residents individually and in groups.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Built solid relationships with staff and residents to keep institution safe and secure.
Established positive working relationships and maintained boundaries with resident offenders.
Deputy Jailer
Warren County Regional Jail
10.2022 - 04.2024
Safeguarded facility access, monitoring entrances and screening visitors
Conducted head counts and cell searches to ensure security within jail
Patrolled assigned areas to assess facility security and verify offender counts
Monitored inmate activities and enforced facility rules in secure environment
Escorted inmates to and from court appearances, appointments, or other locations as necessary
Administered first aid or medical assistance to inmates when needed until professional help arrived
Participated in ongoing training programs related to correctional officer duties and responsibilities
Utilized restraint techniques to prevent injury to self, other inmates, or staff members
Assisted with inmate intake and release processes, including fingerprinting, photographing, and property inventory
Jail Deputy
Butler County Jail
06.2021 - 10.2022
Identified and removed contraband items using routine and unannounced searches
De-escalated disturbances with verbal and physical response strategies
Operated control room equipment such as surveillance cameras, intercom systems, and door controls
Maintained confidentiality of sensitive information related to inmate records and facility operations
Coordinated with outside agencies such as police departments or probation offices regarding inmate transfers or information sharing
Key Holder
Save a Lot
12.2019 - 05.2021
Kept floor presentable and customer-ready by overseeing continuous store recovery and maintenance actions
Filled in for store management on demand, smoothly handling day-to-day operations and maintaining leadership continuity
Delivered consistent service to customers with proper staff coverage and well-trained employees
Counted and balanced drawers and armed alarm system as part of store opening and closing
Collaborated with management team to plan promotional events and sales initiatives
Liaised with vendors regarding product ordering, delivery scheduling, and invoice discrepancies
Trained new employees on store policies, procedures, and register operations
Front Desk Receptionist
Home Instead Senior Care
01.2015 - 01.2017
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Completed all tasks in compliance with company policies and procedures.
Maintained confidentiality of sensitive data to protect customer and business information.
Completed data entry and filing to keep records updated for easy retrieval.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Scheduling Coordinator
Home Instead Senior Care
01.2015 - 01.2017
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Worked with manager and supervisor to plan and coordinate production schedules.
Generated reports and tracked data to monitor operational priorities and scheduling.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Administrative Secretary
West Coast Fishing Charters
01.2008 - 01.2011
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Maintained inventory of office supplies and placed orders.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Cape Coral Christian School
Cape Coral, FL
05-2008
Skills
Inmate Supervision
Security Procedures
Restraint Application
Firearms Proficiency
First Aid and CPR
Incident Reporting
Administration and management skills
Safety procedures
Booking coordination
Clerical skills
Data entry
Certification
Taser, OC, and Gun certifications
Timeline
Correctional Officer
Warren Regional Juvenile Detention Center
07.2024 - Current
Deputy Jailer
Warren County Regional Jail
10.2022 - 04.2024
Jail Deputy
Butler County Jail
06.2021 - 10.2022
Key Holder
Save a Lot
12.2019 - 05.2021
Front Desk Receptionist
Home Instead Senior Care
01.2015 - 01.2017
Scheduling Coordinator
Home Instead Senior Care
01.2015 - 01.2017
Administrative Secretary
West Coast Fishing Charters
01.2008 - 01.2011
Cape Coral Christian School
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