Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Processing Specialist
Oak Hill Technology Inc
03.2022 - Current
Completed data entry tasks with accuracy and efficiency.
Maintained files, records and chronologies of entry activities.
Verified data files prior to entry to maintain high data accuracy.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Followed established procedures to enter and process data correctly.
Referral Coordinator
University Health System
02.2008 - Current
Processed referral requests from patients, doctors and other health care professionals.
Responded to patient inquiries to offer timely updates regarding referral status.
Called insurance companies to get precertification and other benefits information on behalf of patients.
Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Handled complaints and questions, and re-directed calls to other team members.
Entered daily data in computer systems and documented office activities.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Provided support and guidance to patients and families to navigate healthcare systems.
Verified patient insurance eligibility and entered patient information into system.