High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management.
Overview
18
18
years of professional experience
Work History
Senior Liver Transplant Coordinator
VCU Health Systems- Hume Lee Transplant Center
Richmond, VA
09.2019 - Current
Lead Coordinator overseeing five employees and 1300+ clients. Established protocols and management guides for ensuring standardization and successful program outcomes. Currently redeveloping and remodeling program to address rapid growth in division of 150% in past four years.
Heavily involved in continually developing and evolving the EPIC system within the Healthcare System and Transplant Program (Phoenix). Configuring workflows using Epic's tools to support the delivery of patient care services according to best practices.
Work successfully with diverse group of coworkers to accomplish goals and address issues related to work flow and services.
Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
Conduct regular staff meetings to discuss safety protocols and quality assurance initiatives.
Establish performance goals and objectives in alignment with organizational mission and values.
Collaborate with stakeholders to define business requirements, develop system designs and determine implementation strategies.
Staff Registered Nurse/ICU Charge Nurse
VCU Health Systems - STICU
Richmond, VA
01.2006 - 09.2019
Supervisor for 24 employees per shift and over 100 employees in total. Oversight and management of patient care for 28 bed high acuity Intensive Care Unit.
Participated in quality improvement initiatives designed to improve overall patient outcomes across the organization.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt care plan models.
Advised, coached and mentored experienced and junior nurses on medical issues, patient care, crisis management and appropriate nursing interventions.
Facilitated strategic goals aimed at increasing satisfaction and positive outcomes.
Instructed patients, families and caregivers on diagnoses, disease processes, chronic disease management, medications, treatments and expected outcomes.
Education
Master of Science - Nursing Administration And Leadership
VCU School of Nursing
Richmond VA
05.2021
Bachelor of Science - Nursing
VCU School of Nursing
Richmond, VA
Bachelor of Arts - English Literature
Siena College
Loudonville, NY
Skills
Project Management
Critical Problem-Solving
Client Relations/Management
Interdisciplinary Collaboration and Solutions
Risk Stratification/Assessment
Optimizing Performance
Healthcare/Medical Management
Analytical Skills
Leadership
Strategical Planning
Affiliations
Healthcare Financial Management Association member
Sigma Theta Tau member
Timeline
Senior Liver Transplant Coordinator
VCU Health Systems- Hume Lee Transplant Center
09.2019 - Current
Staff Registered Nurse/ICU Charge Nurse
VCU Health Systems - STICU
01.2006 - 09.2019
Master of Science - Nursing Administration And Leadership
VCU School of Nursing
Bachelor of Science - Nursing
VCU School of Nursing
Bachelor of Arts - English Literature
Siena College
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