Laura Schreiner
Albion,NY
Summary
Reliable correctional officer with strong facility security, inmate supervision, and emergency response skills. Trusted to complete counts, inspections, visitor processing, and documentation while maintaining a calm, controlled environment. Experienced in training new officers and responding quickly to disturbances and safety concerns.
Overview
36
36
years of professional experience
Work History
Correctional Officer
New York State
Albion, NY
09.2000 - 10.2025
- - Monitored inmate movement and supported security standards to help maintain safety across New York State correctional facilities.
- - Assisted with response to disturbances, alarms, and emergencies under correctional officer protocol.
- - Guided inmate behavior with clear verbal direction and addressed rule violations.
- - Completed inmate counts, headcounts, and cell checks during shift operations.
- - Recognized potential threats and helped maintain facility safety by quickly defusing conflicts.
- - Monitored daily activities to identify suspicious behavior, improper conduct, and signs of conflict.
- - Worked with inmates to reduce tension and support peaceful conditions within facility.
- - Informed inmates and visitors of rules, safety procedures, security procedures, and responsibilities.
- - Assisted with training new correctional officers on safety protocols and methods for handling difficult situations.
- - Directed visitor sign-in and completed required visitation logs.
- - Conducted fire safety and sanitation inspections.
- - Guided inmates with personal concerns, answered questions, and supported well-being.
Bank Teller Supervisor
Key Bank
Cheektowaga, New York
11.1989 - 09.2000
- Balanced cash drawers and branch supply inventory.
- Supported KeyBank teller team during daily branch operations.
- Handled customer concerns in line with KeyBank service standards.
- Managed branch opening, closing, and security procedures.
- Addressed customer complaints quickly and efficiently.
- Advised customers on account options, financial services, and products.
- Kept accurate records for transactions, deposits, and withdrawals.
- Matched cash discrepancies between cash counts and book balances.
- Tracked cash levels in each teller drawer.
- Followed banking regulations and procedures.
- Checked cashier's checks, money orders, and account transfers.
- Supported facility security by monitoring customer behavior and following protocols to protect people and assets.
- Managed cash handling activities, including vault cash orders and Federal Reserve shipments.
- Supported teller training and audits to maintain policy, procedure, and regulatory compliance.
Education
High School Diploma -
Oakfield-Alabama Central School
Oakfield06-1986
Skills
- Inmate supervision
- Security protocols
- Emergency response
- Threat detection
- Facility security
- Incident reporting
- Conflict resolution
Timeline
Correctional Officer
New York State
09.2000 - 10.2025
Bank Teller Supervisor
Key Bank
11.1989 - 09.2000
High School Diploma -
Oakfield-Alabama Central School