Laura Scott
Danville,WV
Summary
Dedicated service professional who had worked in both the U.S. and Canada in customer-facing positions and is currently enrolled at American Academy McAllister Institute of Funeral Service to become a licensed funeral director and embalmer in New York and West Virginia.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Clerk
Kroger
10.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Store Manager
Sam's Food Store
01.2022 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Associate of Science - Funeral Science
American Academy Institute of Funeral Service
New York, NY04-2027
Associate of Arts - Business Administration
Southern New Hamsphire University
Manchester02-2023
Skills
- Customer service
- Merchandising
- Retail Management
- Food preparations
- Meat slicing expertise
- Multitasking and organization
Certification
- Quickbooks Pro-Advisor - 2023
- Xero Pro-Advisor - 2022
- SmartServe Alcohol Distribution License - 2022
- U.S Food Handlers Certification - 2020
Timeline
Deli Clerk
Kroger
10.2024 - Current
Store Manager
Sam's Food Store
01.2022 - 10.2024
Associate of Science - Funeral Science
American Academy Institute of Funeral Service
Associate of Arts - Business Administration
Southern New Hamsphire University
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