Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Laura Shadrick

Advance,NC
Laura Shadrick

Summary

Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, delivers impactful solutions that enhance organizational performance. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Collaborative approach and commitment to excellence are well-known.

Overview

21
years of professional experience

Work History

Door Dash

Door Dash Delivery Driver
10.2023 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Celtic Vapes

Manager
02.2013 - 01.2023

Job overview

  • Different duties include but not limited to: *Cashier *Sales *Management *Training & hiring of employees *Cleaning *Advertising *Social Media Management & Marketing *Organizing of Products & Inventory *Rewards programs account & other services or systems *All Sales and Marketing Campaigns * etc...
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Mary Kay Independent Beauty Consultant

Sales Associate
09.2018 - 10.2022

Job overview

  • Sales, beauty treatments, beauty techniques, training other team members, etc..
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Kanpai

Waitress
02.2004 - 08.2006

Job overview

  • Waitress, serve food and drinks, help with cooks, cleaning, etc..

Education

Sampson Community College
Clinton, NC

High school diploma

Sampson Tech Community College
Clinton, NC

Skills

  • Customer service
  • Team management
  • Sales management
  • Learn quickly
  • Adapt fast
  • Attention to detail
  • Time management
  • Work ethic
  • Creativity
  • Project management skills
  • Inventory
  • Computer skills
  • Recruiting
  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Problem-solving
  • Time management skills
  • Safe driving
  • Clean driving record
  • GPS navigation
  • Route management
  • GPS and route planning
  • Loading and unloading
  • Order picking and processing
  • Map reading and navigation skills
  • Stocking and inventory
  • Shipping and packaging
  • Complex Problem-solving
  • Quality assurance
  • Delivery recordkeeping
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Inventory management
  • Sales strategy development
  • Product promotion
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Point-of-sale system

Timeline

Door Dash Delivery Driver

Door Dash
10.2023 - Current

Sales Associate

Mary Kay Independent Beauty Consultant
09.2018 - 10.2022

Manager

Celtic Vapes
02.2013 - 01.2023

Waitress

Kanpai
02.2004 - 08.2006

Sampson Community College

High school diploma

Sampson Tech Community College

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Laura Shadrick