Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
DeliveryDriver

Laura Joss

Henrietta,TX

Summary

Dynamic and dedicated professional with experience in client advocacy and treatment planning. Proven ability to engage clients and collaborate with multidisciplinary teams, ensuring effective service delivery. Skilled in crisis intervention and behavioral observation, fostering positive outcomes for diverse populations.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Delivery Driver

Spark, Door Dash, Uber
04.2019 - 09.2021

Recieved orders through apps, which gave me details including where to pick up and where to deliver.

It was a very fast paced job! I worked 12 hrs shifts. The faster you can get the order to the customer the better.

Caseworker II

Helen Ferabee
03.1998 - 07.2020
  • Assisted clients in accessing community resources and support services.
  • Conducted intake assessments to determine client needs and eligibility for programs.
  • Collaborated with multidisciplinary teams to develop individualized service plans.
  • Maintained accurate case documentation in compliance with organizational standards.
  • Monitored client progress and adjusted service plans as necessary to ensure outcomes.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.

Music Teacher

Hemmingford Public Schools
09.2005 - 03.2006
  • Designed and implemented engaging music curriculum for diverse student populations, K-12.
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Incorporated creative activities into lessons to engage students and spark interest in music.
  • Improved student musicianship by incorporating a variety of teaching methods and techniques.
  • Tailored instruction to meet individual student needs and cultivated inclusive learning environment.
  • Cultivated love for music in children of all ages with diverse, interactive lessons.

Secretary

Showtime Motor Sports
07.1997 - 03.1998
  • Maintained filing systems, improving document retrieval and overall office organization.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Utilized software programs for data entry tasks that increased accuracy while minimizing errors.
  • Prepared road tax for a trucking company, reconciled receipts using 10-key, typed correspondence for owner, made bank deposits and posted accounts payable to Quicken.

Education

Bachelor of Science - Psychology

Midwestern State University
Wichita Falls, TX

2.5 Semesters - Nursing

Vernon College
Wichita Falls
01-2002

Skills

  • Client advocacy
  • Client engagement
  • Behavioral observation
  • Case file documentation
  • Organizational skills
  • Problem-solving
  • Multitasking
  • Treatment Planning
  • Attention to detail
  • Team collaboration
  • Behavior management
  • Crisis intervention
  • Suicide prevention
  • Emergency Medical Responder (EMR)

Certification

  • Licensed Emergency Medical responder, EMR
  • BLS
  • LAVFD: first responder/firefighter (nims, 130/190,FFII)
  • Teacher certification (lapsed)
  • bachelor in psychology
  • Texas Master Naturalist

Languages

English
Full Professional

Timeline

Delivery Driver

Spark, Door Dash, Uber
04.2019 - 09.2021

Music Teacher

Hemmingford Public Schools
09.2005 - 03.2006

Caseworker II

Helen Ferabee
03.1998 - 07.2020

Secretary

Showtime Motor Sports
07.1997 - 03.1998

Bachelor of Science - Psychology

Midwestern State University

2.5 Semesters - Nursing

Vernon College
Laura Joss