Laura Sherman
Clayton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Comfortable working with people at all levels in an organization. Safety conscious and cheerful individual with over 20 years of supervising experience training staff and instructing children in our learn to swim program. Enjoy motivating and inspiring the instructors and students in our program.
Overview
37
37
years of professional experience
Work History
Owner/Operator
Sherman Swim School
04.1993 - Current
- Manage day-to-day business operations.
- Handle situations independently with good judgement and critical thinking skills. Resolve customer issues quickly.
- Maintain website and set up seasonal program.
- Respond to inquiries from those seeking information.
- Schedule, supervise and provide leadership and constructive feedback to instructors. Assist instructors with any needed items during lessons.
- Create a positive environment and working relationship with staff, students and customers.
- Problem solve and remain adaptable during scheduling conflicts, customers or staff running late, instructor illness.
- Provide care for bee stings or other minor first aid as needed.
- Interact with parents, guardians and students to provide student progress and feedback during or after lesson on pool deck.
- Aid instructors in building trust with cautious students.
- Assist with opening and closing facility which entails pool uncovering and covering, adding appropriate chemicals, setting up/putting away items used in lessons such as hula hoops, toys, kickboards, barbels, etc.
- Ensure safety around pool area. Keep toys and items used for instruction neat and organized.
Business Analyst
TRW Electronics Systems Group
04.1987 - 04.1993
- Interacted with internal management to understand business needs and translate into requirements and project scope.
- Knowledge of TRW accounting systems.
- Act as a focal point for government audits and other related requirements.
- Provided guidance and instruction to other business and technical personnel in budget matters relating to IRAD (Independent Research and Development) and B&P (Bid and Proposal) activity.
- Provide assistance to manager of Financial Forecasting.
- Drafted reports on company financial metrics for IRAD (Independent Research and Development) and B&P (Bid and Proposal) division budgets.
- Gathered and analyzed data to support business strategy requirements.
Education
Bachelor of Arts - Liberal Studies, Business Studies Option
Cal State University Hayward
Hayward, CASkills
- Supervision and Problem Solving
- Effective Communication
- Dependable and Responsible
- Organizational Skills
- Level Headed
- Work well independently
- Safety Rule Enforcement
- Build trust and good working relationships
- Diversity and Inclusion
Timeline
Owner/Operator
Sherman Swim School
04.1993 - Current
Business Analyst
TRW Electronics Systems Group
04.1987 - 04.1993
Bachelor of Arts - Liberal Studies, Business Studies Option
Cal State University Hayward
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