Laura Sibomana
Pittsburgh,PA
Summary
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in an Associate role.
Overview
2
2
years of professional experience
Work History
Associate
Skechers
12.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Associate
Marshalls
08.2022 - 04.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Environmental Science
Pennsylvania State University-Behrend
Erie05-2028
High School Diploma -
North Hills High School
Pittsburgh, PA05-2024
Skills
- Supporting sales staff
- Store recovery
- Organization
- Service assistance
- Sales floor organization
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
Timeline
Associate
Skechers
12.2023 - Current
Associate
Marshalls
08.2022 - 04.2023
Bachelor of Science - Environmental Science
Pennsylvania State University-Behrend
High School Diploma -
North Hills High School
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