Laura Simon
Paris,AR
Summary
Driven professional with a proven track record at Arkansas Retina Clinic, adept in maintaining high safety standards and enhancing operational efficiency. Excelled in customer service and operations monitoring, demonstrating exceptional attention to detail and relationship building. Streamlined technician training, significantly improving team adaptability and process efficiency.
Overview
17
17
years of professional experience
Work History
Technician
Arkansas Retina Clinic
Fort Smith, AR
07.2016 - 12.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
Baker
Self Employed
Paris, AR
03.2013 - 07.2016
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated cash registers and processed payments accurately.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Created appealing displays to showcase products in bakery.
Assistant Manager
Mt Magazine State Park
Paris, AR
01.2007 - 03.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate Of Applied Science - Culinary Arts
Ozarka College
Melbourne, AR Education
Arkansas Tech University
Russellville, ARAssociate Of Arts - Business Administration
University of Arkansas At Fort Smith
Fort Smith, ARSkills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Quality Control
- Documentation And Reporting
- Work Planning and Prioritization
- Customer interaction
- Workload Management
- Deadline-oriented
- Team Training
- Relationship Building
- Extensive Organizational Skills
- Issue Resolution
- Operations Monitoring
- Document Preparation
- Customer rapport
Timeline
Technician
Arkansas Retina Clinic
07.2016 - 12.2023
Baker
Self Employed
03.2013 - 07.2016
Assistant Manager
Mt Magazine State Park
01.2007 - 03.2013
Associate Of Applied Science - Culinary Arts
Ozarka College
Education
Arkansas Tech University
Associate Of Arts - Business Administration
University of Arkansas At Fort Smith