LAURA SMITH-BROWN
COLLINSVILLE,US
Summary
Senior Administrative and Executive Support Professional with over 10 years of experience supporting physicians, directors, and senior leadership in complex healthcare and academic environments. Proven ability to manage high-level calendars, coordinate operations and programs, handle confidential matters and serve as a trusted partner to leadership. Known for discretion, adaptability and maintaining efficiency in fast paced settings.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
St. Louis Children’s Hospital
12.2024 - Current
- Provide primary executive support to Directors of Pediatric Critical Care and Patient Care Services.
- Manage complex calendars, meetings, travel, and expense reporting.
- Coordinate leadership meetings, space reservations, and departmental communications.
- Support departmental operations including budget tracking, supply ordering and vendor coordination.
- Prepare and distribute meeting minutes; assist with onboarding, payroll and timekeeping processes.
Mental Health Coordinator
Washington University in St. Louis
04.2023 - 12.2024
- Served as primary administrative and operational support to the Associate Director of Counseling and Psychological Services.
- Coordinated confidential case management workflows for high-volume student mental health services.
- Partnered with campus safety and leadership to support crisis response procedures.
- Triaged and prioritized student requests, improving response time and service delivery.
- Maintained compliance with institutional policies and privacy standards.
Medical Secretary – Obstetrics & Gynecology| Pediatric Gynecology
Washington University in St. Louis
01.2017 - 04.2023
- Managed provider schedules, patient appointments, and administrative workflows.
- Prepared and maintained patient charts and medical documentation.
- Coordinated staff schedules, timekeeping, and payroll processes.
- Supported physicians with administrative preparation and operational efficiency.
- Maintained accurate records and ensured compliance with healthcare regulations.
Health Assistant
Planned Parenthood
06.2015 - 01.2017
- Provided front-line administrative and patient support in a clinical setting.
- Coordinated patient flow and assisted with health education initiatives.
- Managed medical supply inventory and clinic operations support.
- Collaborated with providers to support high-quality patient care.
Education
Bachelor of Science - Healthcare Administration
Western Governors University (WGU)
01.2026
Skills
- Complex Calendar & Meeting Management
- EMREPIC Microsoft Office Suite
- Program & Operations Coordination
- Budget Tracking & Expense Reporting
- Confidential Records & Compliance (HIPAA)
- Crisis management
- Cross-Functional Communication
Timeline
Administrative Coordinator
St. Louis Children’s Hospital
12.2024 - Current
Mental Health Coordinator
Washington University in St. Louis
04.2023 - 12.2024
Medical Secretary – Obstetrics & Gynecology| Pediatric Gynecology
Washington University in St. Louis
01.2017 - 04.2023
Health Assistant
Planned Parenthood
06.2015 - 01.2017
Bachelor of Science - Healthcare Administration
Western Governors University (WGU)